chapter 8
message | solution |
|
|
Can’t print fax. | An incorrect paper size is loaded in the paper tray. |
Wrong paper | The HP Fax can only print faxes on letter, A4, or legal paper. If another |
detected. Replace | paper size is loaded in the paper tray, the HP Fax will not be able to |
paper. Press OK to | print the received fax. Load letter, A4, or legal paper, and then press |
continue. | OK to print the fax. |
|
|
copy messages | |
message | solution |
Copy cancelled. | • The paper tray does not have enough paper. |
| Make sure the paper tray is loaded and the HP Fax is on an even |
| surface. Restart your copy job. |
| • The rear cleanout door is loose. |
| Make sure the rear cleanout door is fully attached, as shown |
| below. Restart your copy job. |
troubleshooting
| • The HP Fax has a paper jam. |
| Clear the paper jam and replace the rear cleanout door. Restart |
| your copy job. |
| For more information, see paper jams on page 97. |
|
|
Custom size XX% | You entered a custom percentage size that is outside the maximum and |
maximum. | minimum allowed. |
Custom size XX% | Enter a new percentage that does not exceed the limits specified in the |
error message. | |
minimum. |
|
|
|
Maximum number of | You have requested too many copies. |
copies is XX. | Enter a number of copies less than the maximum specified in the |
| message on the front panel display. |
|
|
Can’t make copy. | An incorrect paper size is loaded in the paper tray. |
Can’t copy to small | The HP Fax can only copy on letter, A4, or legal paper. If another paper |
paper size. Press OK | size is loaded in the paper tray, the HP Fax will not be able to make a |
to continue. | copy. Load letter, A4, or legal paper, and then make your copy. |
112 | hp fax 1240 series |