chapter 8
problem | possible cause and solution |
My HP Fax does not | • The HP Fax may not be properly connected to a power |
power on. | supply. |
| – Make sure the connection from the power outlet to the |
| HP Fax is firmly connected. Plug the power cord into a |
| grounded power outlet, surge protector, or power |
| strip.and wait a few seconds for the HP Fax to power on |
| – If the HP Fax is plugged in to a power strip, make sure the |
| strip is turned on. |
| – Test the power outlet to make sure it is working. |
| – If you plugged the HP Fax into a switched outlet, make |
| sure the switch is on. |
| • The HP Fax might not respond if you press the On button too |
| quickly. Press the On button once slowly. |
| • If the HP Fax still does not turn on, it might have a mechanical |
| failure. Unplug the HP Fax from the power outlet and contact |
| HP. |
|
|
The HP Fax does not | Check the print cartridge to make sure you have properly removed |
print satisfactorily. | its packaging. Being careful not to touch the |
| or ink nozzles, make sure you have gently pulled the pink tab to |
| remove the plastic tape. |
troubleshooting
| If you continue to have problems, see work with print cartridges on |
| |
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I received a message | If either a paper jam or blocked carriage error message appears |
on the front panel | in the front panel display, there might be some packing material |
display about a paper | inside the HP Fax. Lift open the |
jam or a blocked | expose the print cartridges and remove any packing material or |
carriage. | other items that do not belong there. |
96 | hp fax 1240 series |