chapter 8

problem

possible cause and solution

The entire printout is

The paper guide is not positioned correctly, so paper is not

slanted or skewed.

feeding correctly.

 

Make sure the paper guide is close to the left edge of the

 

paper without bending the paper. Remove the paper, and

 

then move the paper guide all the way to the left. Insert the

 

paper into the paper tray, and then move the paper guide to

 

the edge of the paper as shown below.

The document you are copying is not loaded straight in the document feeder tray.

The document guides should be close on each side of the original in the document feeder tray without bending the paper. Make sure the original is loaded straight.

troubleshooting

 

The paper type is not suitable for the HP Fax. For information

 

on recommended papers, see recommended papers on

 

page 10.

 

More than one type of paper is loaded in the paper tray.

 

Load only one type of paper at a time.

 

 

Paper does not get

The HP Fax does not have enough paper in the paper tray.

picked up from the

If the HP Fax is out of paper, or has only a few sheets

paper tray.

remaining in the paper tray, load more paper in the

 

paper tray.

 

If there is paper in the paper tray, remove the paper, tap

 

the stack of paper against a flat surface, and reload it into

 

the paper tray. To continue your print job, press OK on

 

the front panel.

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hp fax 1240 series