| troubleshooting information |
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|
problem | possible cause and solution |
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Nothing happens | • The HP Fax is turned off. Look on the HP Fax front panel. If |
when I try to copy. | the display is blank and no lights are on, the HP Fax is turned |
| off. Make sure the power cord is connected and plugged into |
| a power outlet. Press the On button to turn on the HP Fax. |
| • The original is placed incorrectly in the document feeder tray. |
| Make sure it is inserted fully into the document feeder tray. |
| When the original is properly inserted, Original loaded |
| appears on the front panel display. If this message does not |
| appear, remove your original and |
| • The HP Fax might be busy copying or receiving a fax. Check |
| the display on the front panel to see if the HP Fax is busy. |
| • The HP Fax has a paper jam. See paper jams on page 97. |
| • Small size paper is loaded in the paper tray. |
| The HP Fax only supports copying onto full size paper. Load Letter, |
| A4, or Legal paper and try copying again. |
troubleshooting
user guide | 101 |