HP 400 Media loading from the paper tray, Sheets into the in tray, Tray, That are not curled

Table 5-5. Media Related Problems (Continued)

Problem or Indication

Possible Causes and Solutions

If you are using the paper tray

Media loading from the paper tray	1. Media of different types or weights may be loaded together in the IN tray. If so,
is skewed or slanted		remove all the media and replace with a single type.
	2.	Reload the media. Make sure that:
		• The stack of media is pushed against the right side of the IN tray.
		• The paper width adjustment selector is pushed against the left edge of the
		media. (Refer to page 3-3.)
	3.	If more than a 0.2 inch (5 mm) stack of media is loaded in the IN tray, remove some
		of it.
Printer loads multiple sheets from	1. Media of different types or weights may be loaded together in the IN tray. If so,
the paper tray		remove all the media and replace with a single type.
	2.	Make sure that there is no more than 0.2 inch (5 mm) of media in the IN tray. If you
		are printing transparencies, make sure than you have loaded no more than 20
		sheets into the IN tray.
	3.	Do not load paper on top of paper already in the IN tray. Load the paper into
		an empty IN tray as a single stack.
	4.	If media are stuck together, remove the stack, separate the sheets and reload into
		the IN tray.
Transparencies do not load into the	Under very humid conditions, transparencies can stick together. If this is the case,
printer from the paper tray	feed them by hand, one at a time.
Transparencies jam in the printer	The edges of the transparencies may be curled. Use only transparencies with edges
	that are not curled.
Printer does not pick up paper	1.	Verify that the paper meets the specifications listed in chapter 1.
from the paper tray	2.	The paper may not be properly loaded in the paper tray. Reload the paper, making
		sure that:
		• The paper is pushed against the right side of the IN tray.
		• The paper width adjustment selector is pushed against the left edge of the
		paper. (Refer to page 3-3)
	3.	Make sure that you have selected the automatic sheet feeding option in your
		software. If the software does not allow you to specify the media source, use the
		DJPMenu configuration utility to select the printer setting. If Manual Feed is
		currently selected, the printer paper feed rollers will not remain turned on long
		enough for the printer to load a sheet from the sheet feeder. See “Changing the
		Printer Settings” in chapter 2.

Problem Resolution 5-13