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5.If the printer has a carriage stall error condition, look for obstructions or binding along the printer carriage path. Slide the print cartridge cradle back and forth across the printer mechanism. If the problem cannot be resolved, return the printer for repair.
6.If the printer has a service station motor stall error condition, look for any visible obstructions around the service station (right end of the mechanism) that may be hindering the service station operation. If the problem cannot be resolved, return the printer for repair.
7.Turn on the printer. The carriage should move along the carriage path and return to the home position.
–If the stall problem recurs, look again for anything that may be causing it. If there are no visible causes, return the printer for repair.
–If the printer operates without a stall, monitor the printer during printing operations. If the stall problem continues to occur, return the printer for repair.