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Table
To Obtain: | Check the Following Resources: | |
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Presales Information | 1. | HP FIRST |
| 2. | HP Customer Information Center |
| 3. | HP Reseller Response Line (HP Authorized Resellers Only) |
| 4. | HP BBS |
| 5. | CompuServe and Internet |
| 6. | HPNN (HP Authorized Resellers Only) |
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Postsales Information | 1. | HP FIRST |
| 2. | HP Audio Tips |
| 3. | HP Customer Support Center |
| 4. | HP Reseller Response Line (Authorized Resellers Only) |
| 5. | HP BBS |
| 6. | CompuServe and Internet |
| 7. | HPNN (HP Authorized Resellers Only) |
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Additional Resource Information
Table 6-2. Resource Information
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| Hours |
Support |
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Resource | Items Available |
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CompuServe1 | • | Presales information |
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| To join Compuserve call: |
| 24 hours/day | |
(HP Peripherals | • | Printer drivers | (800) |
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Forum) | • | Software notes |
| 1 (614) |
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| • | Post/Reply to questions |
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| or call your local number |
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| On Compuserve use: GO HPPER |
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HP FIRST2 | • | Presales Information | Language | Country | Phone Number | 24 hours/day | |||
| • | Postsales Information | • | English | • | U.S. and Canada | • | (800) |
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| • | Software Notes |
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| • | UK | • | 0800 96 02 71 |
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| • | Any European | • | (31) 20 681 5792 |
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| • | Singapore | • | (65) 291 7951 |
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| • | other countries | • | 1 (208) |
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| • | Dutch | • | Netherlands | • | 06 022 2420 |
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| • | Belgium | • | 0800 11 906 |
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| • | French | • | France | • | 05 90 59 00 |
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| • | Belgium | • | 0800 17 043 |
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| • | Switzerland | • | 155 15 26 |
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| • | German | • | Germany | • | 01 308 100 61 |
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| • | Austria | • | 06 60 81 28 |
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| • | Switzerland | • | 155 15 27 |
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(or call your local number)
1.CompuServe is an electronic bulletin board. Printer drivers and information can be downloaded from the HP Forum by CompuServe members.
2.HP FIRST