HP 400 HP Customer Information Center, Postsales Information, HP Audio Tips, CompuServe, Forum

Table 6-1. Obtaining Drivers and Information (Continued)

To Obtain:	Check the Following Resources:
Presales Information	1.	HP FIRST
	2.	HP Customer Information Center
	3.	HP Reseller Response Line (HP Authorized Resellers Only)
	4.	HP BBS
	5.	CompuServe and Internet
	6.	HPNN (HP Authorized Resellers Only)
Postsales Information	1.	HP FIRST
	2.	HP Audio Tips
	3.	HP Customer Support Center (End-User Customers Only)
	4.	HP Reseller Response Line (Authorized Resellers Only)
	5.	HP BBS
	6.	CompuServe and Internet
	7.	HPNN (HP Authorized Resellers Only)

Additional Resource Information

Table 6-2. Resource Information

Service/									Hours
Support									(Pacific
Resource	Items Available					Phone Number			Time)
CompuServe1	•	Presales information				To join Compuserve call:			24 hours/day
(HP Peripherals	•	Printer drivers	(800) 524-3388 (U.S. and Canada) ask for representative 51
Forum)	•	Software notes		1 (614) 457-8650 (Outside U.S. and Canada)
	•	Post/Reply to questions				or call your local number
					On Compuserve use: GO HPPER
HP FIRST2	•	Presales Information	Language		Country		Phone Number		24 hours/day
	•	Postsales Information	•	English	•	U.S. and Canada	•	(800) 333-1917
	•	Software Notes			•	UK	•	0800 96 02 71
					•	Any European	•	(31) 20 681 5792
						Country
					•	Singapore	•	(65) 291 7951
					•	other countries	•	1 (208) 344-4809
			•	Dutch	•	Netherlands	•	06 022 2420
					•	Belgium	•	0800 11 906
			•	French	•	France	•	05 90 59 00
					•	Belgium	•	0800 17 043
					•	Switzerland	•	155 15 26
			•	German	•	Germany	•	01 308 100 61
					•	Austria	•	06 60 81 28
					•	Switzerland	•	155 15 27

(or call your local number)

1.CompuServe is an electronic bulletin board. Printer drivers and information can be downloaded from the HP Forum by CompuServe members.

2.HP FIRST (Hewlett-Packard Fax Information Retrieval Support Technology) is an automated support access program that sends printed product information to a facsimile machine. Call HP FIRST from a touch tone telephone/fax machine. Select the product information you want by navigating through the pre-recorded messages using the buttons on the telephone. HP FIRST sends selected product information to any Group 3 fax machine.

Service and Support Information 6-7