HP 400 Color fades on, Printouts have black, Output where you Cartridge and print Expected color

		Table 5-12. Solving Color Print Quality Problems (Continued)
Color Print Quality Issue		Possible Cause
Color fades on	It is possible that the transparencies are being exposed to ultraviolet light, typically from the
transparencies	sun. Check other instruments and machinery near the printer to see that they do not create
	ultraviolet light. Be sure to protect transparencies from direct or reflected rays of the sun or
	other sources of ultraviolet. After the transparency is dry, you can cover it with a sheet of
	paper.
Printouts have black	1.	Verify that the black print cartridge is not installed. If it is, replace it with the color print
output where you		cartridge and print the page.
expected color	2.	If using Windows, verify that you have not selected Black Text or Grayscale print modes in
		the Printer Setup dialog box. If you have selected Automatic, be sure you have not selected
		“Print in Grayscale”, located immediately below the Manual button, in the Printer Setup
		dialog box.
Characters, dots or lines	Missing dots when printing color can be caused by the same problems that cause missing dots
are incomplete or missing	when printing black. These problems may be with any of the following:
from printouts	•	print cartridge
	•	printer hardware
	•	connection between the printer and the print cartridge.
	See “Printouts Missing Rows of Dots” in this chapter for solutions.
	If you are printing color from a Windows application:
	•	Select Presentation mode in the Printer Setup dialog box.
	•	Print the page again using manual feed.

5-30 Problem Resolution