A
Cable
fully seated on the printer and host connectors?
Yes
Connect the printer to a different host or connect a different printer to the same host. Retest.
Retest passes?
Yes
The problem is not a printer hardware problem. Check the configuration of the printer and the host.
End
No
No
If using a different interface Verify that the interface cable from the one included cable used is a Centronics with the printer, verify the
Interface cable and that the cable is a Centronics Interface cable fully seats on the
cable and that the cable fully printer interface connector. seats on the printer interface
connector.
If using the interface cable Check the interface included with the printer, cable for continuity.
check the cable for
continuity.
Cable OK?
Yes
May be a printer interface circuitry problem. Return the printer for repair.
Reseat the cable on the printer and host interface connectors. Make sure the cable is firmly and fully seated on the printer and computer interface connectors. Retest.
No
Obtain a new and correct interface cable. Retest.
