chapter 13

troubleshooting

To check the installation on a Macintosh, verify the following:

•Double-click the HP Officejet and make sure the essential icons (scan picture, scan document, send fax, and hp gallery appear in the

HP Director. If the essential icons do not appear immediately, you might need to wait a few minutes for the HP Officejet to connect to your computer. Otherwise see below.

•Open the Chooser and check to see that the HP Officejet is listed.

To check the installation on a PC, verify the following:

•Double-click the HP Officejet and make sure the essential icons (scan picture, scan document, send fax, and hp image zone appear in the HP Director. If the essential icons do not appear immediately, you might need to wait a few minutes for the HP Officejet to connect to your computer. Otherwise see below.

•Open the Printers dialog box and check to see that the HP Officejet is listed.

Look at the system tray for an HP Officejet icon. This indicates that the

HP Officejet is ready. The HP Officejet icon normally appears in the lower-right corner of the desktop in the Task Tray.

Task Tray

software installation troubleshooting

Use this section to solve any problems you might encounter while installing the HP Officejet software.

problem

possible cause and solution

 

 

When I insert the

If nothing appears on your computer screen after you insert the

CD-ROM into my

HP Officejet 4200 Series CD-ROM into your computer’s CD-ROM

computer's CD-ROM

drive:

drive, nothing

1 From the Windows Start menu, choose Run.

happens

2 In the Run dialog box, enter d:\setup.exe (if your CD-ROM

 

 

drive is not assigned to drive letter d, use the appropriate drive

 

letter), then click OK.

 

 

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hp officejet 4200 series

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HP 4215v, 4255, 4215xi Problem Possible cause and solution, To check the installation on a PC, verify the following, Drive
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4215xi, 4215, 4215v, 4255 specifications

The HP 4255, 4215, and 4215xi are part of Hewlett-Packard's renowned line of multifunction printers (MFP) that cater to a variety of business needs. Designed for productivity, these models combine printing, scanning, copying, and faxing functions, making them ideal for small to medium-sized offices.

The HP 4255 is known for its high-speed printing capabilities, reaching up to 50 pages per minute, making it suitable for environments with high print volumes. This model features automatic duplex printing, which allows users to print on both sides of the paper, saving both time and resources. With a monthly duty cycle of up to 150,000 pages, it is built to handle heavy workloads. The 4255 includes a large input tray that can accommodate up to 4,700 sheets, reducing the frequency of paper reloading.

On the other hand, the HP 4215 and 4215xi offer similar functionalities but cater to a somewhat different market segment. The 4215 series provides solid performance with print speeds of up to 35 pages per minute. While it is slightly slower than the 4255, it still delivers excellent quality prints with a maximum resolution of 1200 x 1200 dpi. The 4215xi adds enhanced features such as an intuitive color touchscreen display, which simplifies navigation and operation for users of all skill levels.

These printers utilize HP’s innovative Print Contract Technology, which optimizes print quality and device efficiency. Their Smart Duplexing feature further enhances paper savings by automatically detecting when double-sided printing is more efficient. The devices are designed with a user-friendly interface, enabling quick access to all functions.

Connectivity options are abundant across these models, including USB, Ethernet, and wireless capabilities. This ensures that users can print directly from their computers, tablets, or smartphones, promoting a seamless workflow.

In terms of energy efficiency, all three models are ENERGY STAR certified. They incorporate features that minimize power consumption during idle periods and utilize HP's Instant-on Technology, which allows for fast warm-up times, saving both energy and time.

In conclusion, the HP 4255, 4215, and 4215xi printers exemplify reliability and efficiency in the MFP market. Their advanced features, high-speed printing capabilities, and exceptional multifunctionality make them valuable assets for any business looking to enhance productivity and streamline printing operations.
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