HP ESL E 94

Maintenance and Troubleshooting

■If it doesn't rattle, check the tape leader inside the cartridge. To do this, open the door on the rear of the tape cartridge by releasing the door lock. The tape leader should be visible at the top-left of the tape cartridge.

Caution: Do not touch the tape leader or the tape medium. Dust or skin oils can contaminate the tape, impact performance, and cause damage.

94	ESL E-Series Tape Library User’s Guide

Contents

User’s Guide ESL E-SeriesTape Library User’s Guide Regulatory Model Number: LVLDC-0301 Contents write-protect Write-protecting Page Page About this Guide Related documentation Conventions Document conventions Text symbols Equipment symbols Page Rack stability Getting help HP technical support HP storage web site HP authorized reseller Page Library Overview Library components Library cabinet Front panel Figure 1: Library cabinet - front view Back panel Operator control panel (OCP) The OCP consists of the following features (see Table 2): Library robotics Tape drives Cleaning cartridges Ultrium 460 and 460-FCtape drives SDLT 320 tape drives Tape cartridges Ultrium 460 tape cartridges Figure 5: HP Ultrium format trademark ■HP Ultrium data cartridge: —C7972A (400 GB, Ultrium 460) —C7971A (200 GB, Ultrium 230) ■HP Ultrium 460 prelabeled data cartridge: SDLT 320 tape cartridges Load ports and magazines Figure 6: Load ports (left and right) Card cage and controllers e2400-160FC and e2400-FC2G interface controllers Figure 8 illustrates the I/O panel of the e2400-160FC interface controller Figure 9 illustrates the I/O panel of the e2400-FC2G interface controller Reboot The interface controller has one power LED ■Green - Power has been applied to this module ■Yellow - Power-On-Self-Test(POST) in process or processor problems ■Activity - Port activity LAN-freebackup and restore Interface Manager card Figure 11: Interface Manager card HP StorageWorks Interface Manager and Command View ESL User Guide Figure 12: Multiple libraries connected to a single management station Library storage locations and slot numbering Figure 13: Sliding the slot panels out of the cabinet Page Page Page Model 712e Model 630e Page Library Operations Taking ESD precautions von HP zugelassenen Netzkabels kann folgende Konsequenzen haben: WAARSCHUWING: El uso de un cable de alimentación no aprobado por HP puede provocar WARNING: Avoid contact with the power supplies, EMI filter, and all other AC electrical components while the cabinet is connected to a power outlet AVERTISSEMENT : ADVERTENCIA: Keep Do not place Avoid direct contact with Close cabinet door and access panel when not working on the cabinet Page Preparing tape cartridges Labeling tape cartridges Ultrium bar code labels SDLT bar code labels Media label identifiers Setting the write-protectswitch Write-protectingUltrium tape cartridges Write-protectingSDLT tape cartridges Inserting tape cartridges Closing the cabinet doors and access panels Page Powering the library on and off Powering on the library Placing the library on-lineor off-line Powering off the library Using the OCP Home screen OCP buttons OCP components Menu screen Viewing library information Viewing cabinet information Viewing and editing setup information ■Restore Factory Setting ■Drive Autoclean ■Configured Drives ■Left Load Port (18) ■Right Load Port (36) Load Ports screen Page Operations screen Diagnostics screen Robotics Self Test OPS Operations Cabinet Stop button Inserting tape cartridges into the load port Page Maintenance and Troubleshooting Start-upproblems OCP problems Robotics problems Page Operating problems Page Tape drive problems Interface Manager card problems ■ See the HP StorageWorks ESL E-SeriesUnpacking and Installation Guide StorageWorks Interface Manager and Command View ESL User Guide for E-SeriesUnpacking and Installation Page Start Tools > Services FC interface controller problems LED indicators Basic troubleshooting Verifying SCSI bus configuration Verifying FC port connection Verifying FC and SCSI devices in Windows NT Verifying the interface controller configuration Verifying devices Verifying the host configuration Verifying HBA device driver information Verifying serial port configuration Maintaining tape cartridges Page Cleaning tape drives Cleaning SDLT tape drives Cleaning Ultrium tape drives Page Library Characteristics Physical specifications and requirements Performance and reliability characteristics Environmental specifications Page Page Relocating the Library Checking the new installation site Preparing the library for relocation Removing tape cartridges Installing shipping restraints and packing Attach the six panel shipping restraints (three on each side) with a Figure 36: Attaching the panel shipping restraints Page 5. Install the robotic shipping restraints (see Figure 38) Figure 38: Installing the robotic shipping restraint 6. Install the counterweight (see Figure 39) Figure 39: Installing the counterweight shipping restraint Page Page Disconnecting library cables Page Crating the library Page Page Preparing the library for operation Regulatory Statements FCC statement BSMI statement Japan statement (VCCI) Industry Canada (digital apparatus) CISPR-22WARNING ACHTUNG ATTENTION Notice for USA and CANADA only REMARQUE Laser statement Class 1 laser product Laser klasse Appareil à laser de classe Producto láser de clase Luokan 1 laserlaite Battery statement LET OP VAROITUS ACHTUNG Attenzione PRECAUCIÓN VARNING Page Sense Data Values Page Mode Select INTERNAL DEVICE RESET OCCURRED MODE PARAMETERS CHANGED Mode parameters may have changed due to another host issuing a Mode Select command INCOMPATIBLE MEDIA MEDIUM DESTINATION ELEMENT FULL Destination element address already contains a cartridge. Issue a retry move command using your application software MEDIUM SOURCE ELEMENT EMPTY Element Status command and retry move command using your Move Medium STOP Page Page Page Page Table 23: Hardware failure ASCQ values 00-0F OTHER Hardware internal failure. Call Technical Support 10-1F Page Page Event Reporting Information events Page Warning events Page Critical events Page Page Page Page Glossary Page Elements EMI ESD Electrostatic Discharge Host Page not Page Index