HP ESL E manual Series Unpacking and Installation

Maintenance and Troubleshooting

Table 15: Common Interface Manager issues (Continued)

Symptom	Possible Cause	Solution
Interface	Bad network	■ Verify that the Interface Manager card is
Manager card	connection	properly connected to the FC interface
does not detect		controllers and that the cables are good.
one or more FC		■ Use LEDs to troubleshoot Ethernet
interface
		cabling.
controllers
		■ See the HP StorageWorks ESL
		E-Series Unpacking and Installation
		Guide for more information.
	Incorrect	Make sure that the e2400-160 interface
	interface	controller has lettering to the side of the ports.
	controller, or	If lettering is above or below the ports, then
	controller has	the wrong controller type was installed.
	less than	Contact your service provider.
	minimum
	required
	firmware	Note: If you have the wrong controller type,
		it might still work if the firmware level is at
		least 5.3.06, the controller is set to DHCP,
		and its defaults are restored.
		Update the firmware to 5.3.06 or higher and
		restore defaults on the interface controller
		(e2400-160 or e1200-160)
	Defective	Observe status and link LEDs. Replace
	Interface	defective card or controller.
	Manager card
	or FC interface
	controller

ESL E-Series Tape Library User’s Guide 85