Maintenance and Troubleshooting

OCP problems

Table 9 describes corrective actions for OCP problems.

Table 9: OCP problems

Problem

Corrective Action

The OCP is blank.

■ Confirm that power is on.

 

■ Use Command View ESL software or the Interface

 

Manager’s command line interface to check for errors

 

on the OCP.

 

 

The OCP does not

■ Use Command View ESL software or the Interface

respond to buttons.

Manager’s command line interface to check for errors

 

on the OCP.

 

■ Contact an authorized field service engineer.

 

 

An error message is

■ Write down the details of the error message, including

displayed.

the SK, ASC, and ASCQ numeric values. Look up the

 

code and try the suggested recovery procedures.

 

■ Press Ok to clear the message.

 

 

ESL E-Series Tape Library User’s Guide

77

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HP ESL E manual Describes corrective actions for OCP problems