Maintenance and Troubleshooting

OCP problems

Table 9 describes corrective actions for OCP problems.

Table 9: OCP problems

Problem

Corrective Action

The OCP is blank.

Confirm that power is on.

 

Use Command View ESL software or the Interface

 

Manager’s command line interface to check for errors

 

on the OCP.

 

 

The OCP does not

Use Command View ESL software or the Interface

respond to buttons.

Manager’s command line interface to check for errors

 

on the OCP.

 

Contact an authorized field service engineer.

 

 

An error message is

Write down the details of the error message, including

displayed.

the SK, ASC, and ASCQ numeric values. Look up the

 

code and try the suggested recovery procedures.

 

Press Ok to clear the message.

 

 

ESL E-Series Tape Library User’s Guide

77

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HP ESL E manual Describes corrective actions for OCP problems