Maintenance and Troubleshooting

Table 10: Robotics problems (Continued)

Problem

 

 

Corrective Action

 

The robot drops a

 

■

Open the doors. Retrieve the cartridge, orient it

 

cartridge.

 

 

properly, and place the cartridge in an empty storage

 

 

 

 

bin. (Do not try to place the cartridge in the picker.)

 

 

 

■

Perform an inventory.

 

 

 

 

 

 

 

Note: If the operator manually places a cartridge in an

 

 

 

empty bin, he must then run an inventory so the library

 

 

 

records the position of the manually-placed cartridge.

 

 

 

 

 

 

 

 

 

 

 

A cartridge is in the

 

■

If possible, initiate a Move Cartridge command from

 

picker at start-up,

 

 

the picker to a storage slot using your application

 

when a move

 

 

software.

 

command is requested,

 

■

If the problem continues, contact a field service

 

or after a place

 

 

 

 

engineer.

 

command is executed.

 

 

 

 

 

 

 

 

 

The picker does not

 

■

Make sure a cartridge can be found in the source

 

have a cartridge after

 

 

location.

 

completing a pick

 

■

Perform an inventory.

 

command.

 

■

Retry the command. If the pick operation fails again,

 

 

 

 

contact a field service engineer.