Troubleshooting Discovery | HP Networking TopTool Products guide

Discovering Your Devices

Troubleshooting Discovery

Figure 4-4. Additional Community Names

Troubleshooting Discovery

If you do not see certain devices in the Networking Devices list after discovery, click on the Others folder (Devices - Device Types) to see if the devices are listed there. If so, perform these steps to have them discovered:

1.Right mouse click on the device or devices with type “unknown” in the list of devices contained in the Others folder.

2.Select Security -> Set SNMP Passwords (Communities) from the menu.

3.Enter a READ password (twice) for the device.

4.Enter a WRITE password (twice) for the device.

5.In the navigation frame, click on the Actions button and select Update Discovery.

You must do the Update Discovery so that HP TopTools for Hubs & Switches will re-read the configuration of the device for which you added the pass- words. The device should now appear in the Networking Devices list and the topology map.

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HP Networking TopTool Products manual Troubleshooting Discovery, Additional Community Names

Contents

HP TopTools for Hubs & Switches User Guide Page User Guide HP TopTools for Hubs & Switches Applicable Product Contents Listing Devices Configuring Polling Hardware and Software RequirementsDevice Topology Node Port Table Locating a Node Custom Groups Searching for Devices Top Conversations Inventory of End Nodes Monitoring Network Traffic Overview Basic Operation Quality of Service Viii Managing Switches Performing Diagnostics Appendix a How to Update the Map Files Quick Start Starting HP TopTools for Hubs Switches Quick Start Getting Around in HP TopTools Viewing Your Network Devices DevicesMaps Quality of Service Using the PannerPolicies Examining Alerts Configuration Policies List of Networking Devices Configuring and Monitoring Devices T e Traffic Monitor Viewing Network Traffic Optimizing Your Network Network MeterTop Talkers How to Get Support Introduction Introduction to HP TopToolsTopics covered in this chapter include Introduction HP TopTools for Hubs & Switches Ware running and know how to use your network utilities HP TopTools for Hubs & Switches Home Viewing a List of Devices Network Devices Features Group Policies Network TrafficNetwork Growth HP Devices Supported Snmp J2611A HP Switches Supported Learning to Use HP TopTools HP TopTools Technical Product Support HP Procurve Switches & Hubs Technical Support Introduction Requirements System RequirementsHardware and Software Requirements System Requirements System Requirements Beginning Discovery Discovering Your Devices Discovery Status Selecting NetworksDiscovering Your Devices Adding Devices for Discovery Networks Page of Settings for Discovery Settings Page of Settings Discovery Configuring Discovery Settings Additional Community Names Troubleshooting Discovery Inventory of Devices Interpreting the Alert Log Automatic Fault Finding AlertsThis chapter contains information on Alerts Alerts Fault Description, Cause and Actions Common Faults Check for faulty cabling, transceivers, and NICs Launching the Device View Acknowledging AlertsClosing Alerts Selecting Alert Log Filters First Time Installation InformationFiltering Alerts Sorting Alerts Filtering by Device Selecting Alert Log Filters TopologyFiltering by Alert State Filtering by Alert Severity Selecting Alert Log Filters Custom Groups Selecting Alert Log Filters SearchClick on the + or boxes to add or remove search criteria Search Configuring Action on Alerts Configure Actions on Alerts Deleting Closed Alerts Alerts Listing Devices Networking Devices Communication from the list Configuring Polling Device Communication Settings Selecting Actions for Devices SNMP/Trap Configuration Thresholds Dialog Box Device Topology Topology of Networking Devices Write in order for your devices to be mapped When a link has been clicked on, it is no longer blue Node Port TableCustom Groups Custom Groups Searching for Devices Search Networking Devices Creating Groups Group Policies Viewing the Devices in a Group Members of a groupGroup Policies Modifying a Group Adding a Group Adding a Device to a Group Group Configuration Modify Group Changing the Group Name Removing a Device from a Group Main Configuration Policies Configuring Group Policies Snmp System Information General Configuration Policies Checking Firmware Versions Alert Configuration Policies Setting Fault Sensitivity Sending Alerts to the HP TopTools Management StationRemoving Trap Receivers Advanced Switch Features Automatic Broadcast Control ABC Advanced Switch Features Enabling Broadcast Control for IPX Enabling Broadcast Control for IP Internet Group Management Protocol Igmp Automatic IP Gateway Configuration Forward with High Priority Security Configuration PoliciesSpanning Tree Protocol Communities Security Policies Adding a Community Adding or Deleting an Authorized Manager Configuring Authorized ManagersModifying a Community Deleting a Community Displaying Maps Viewing Your Maps Viewing Your Maps Map Server Settings Automatic Map Generation Default View Map Styles Cluster Size Spacing Launching a Map Launching the Device View Using the Panner Options-Labeling SNMP/Trap ConfigurationOptions for Displaying Maps Options Refresh Maps Locating a Node Changing Map ViewsOptions-Legend Monitor Viewing Your Maps Monitoring Network Traffic Using Traffic Monitor Monitoring Network Traffic Traffic Monitor Main Reading the Segment Histogram Reading the Traffic Information Gauges Setting Thresholds Selecting Segment Groups and SegmentsComparing Segments Across Different Medias Thresholds Window Displaying the Network Meter Options Button Who Are the Top 5 Talkers? Top 5 Talkers Other Top Talkers Not in Selected Minute Data sampler for this segment OthersTop5 View Menu Items Locating a Segment or End Node Traffic Data Collector Settings Automatic Monitoring Manual MonitoringDiscovery/Topology Data Automatic is checked Remove All Devices Configuring Ports for Manual MonitoringAdding Ports for Manual Monitoring Removing Selected Devices Traffic Data Storage Traffic Data Collector Storage Settings Traffic Data Collector Performance Traffic Data Collector Performance Troubleshooting Traffic Monitor Connection to Server Lost Monitoring Network Traffic Planning for Network Growth Meeting the ChallengesThis chapter includes the following topics Using Network Tools Planning with the Network Performance AdvisorPlanning for Network Growth 10-3 Starting the Network Performance Advisor Welcome Page for Network Performance Advisor Creating a New Report Report Generation Page of Network Performance Advisor Modifying Your Settings 10-6 To cancel a report, click on the Cancel analysis buttonWorsen network performance during periods of normal use You can only create one report at a time Report Properties Section Viewing a Report With Data Available Summary of Recommendations Section 10-9 Reorganize Your Current Equipment Recommendation Details Section 10-11 Add or Upgrade Equipment How the Data is AnalyzedDividing Segments into Workgroups Traffic pattern before dividing into workgroups 10-14 Traffic Pattern after Dividing into Workgroups Dedicating Bandwidth to Top Talkers Converting Segments to Desktop SwitchingTop Conversations Upgrading Segments to Faster Speed Media Top Conversations 10-17 Inventory of End Nodes May not be valid When There Are No RecommendationsAdministration Controlling Data Storage How the Network Performance Advisor Collects DataUnderstanding HP Sampling 10-20 Potential Problems with Data Collection Segments Excluded from Analysis Segments that do not have Devices with Sampling CapabilitySegments not Selected for Analysis Overview Quality of Service Switch using the switchs web browser or console interface HP Procurve Switch 8000MHP Procurve Routing Switch 9308M and 9304M HP Procurve Routing Switch 6308M-SX and 6208M-SX Basic Operation HP TopTools QoS operates on two levels as described below11-3 Configuring QoS for Specific Devices IP Addresses Viewing All Currently Configured QoS Policies Adding a Policy for an IP Address Adding a Policy for a Specific IP Address Configuring a QoS Policy for IP Type Service ToS ToS Configuration Options11-6 Outbound ToS Option Procurve Differentiated ServicesSwitch Ports 11-7 Vlan How To Configure a ToS Policy DECNet AppleTalk Configuring a QoS Policy for Specific Protocols QoS Policy for a Specific Protocol Click on the Return button to return to the Main QoS Configuring a QoS Policy for a Specific 11-12 Device Management Features Accessing Hub Features Accessing Hub Features Viewing Device Identity Information12-2 Reading the Performance Gauges Interpreting Device Status Performance Gauges for a Hub Gauge Attributes Switching Hub Global CountersGlobal Counters Hub Global Counters Counter Description Counters are described in the following tableGlobal Counters 12-6 Configuring Your Device Port CountersSee the online help for information on each counter Hub Device View Fault Detection System Information Configuring IP Hub IP Configuration Switching Hub IP Configuration12-10 Port Information Port ConfigurationSetting Description Information is described in the following table Backup Links Bridge Enable/Disable Configuring Load Balancing-Switching Hubs Backup Link ParametersParameter Description Select Technical Support Support URL 12-15 12.The Support 12-16 This chapter has information on Managing SwitchesDisplaying Switch Status Status Overview Graph Area Managing Switches Alert Log Area Port Status Port Status settings are described in the following table Port Status Settings13-4 Identity Page for HP Switch 800T Switch Identity Information Device View Configuring Switch Features Device View for the HP Procurve Switch 2424M Characteristics of Bootp and Dhcp IP Configuration 13-9 Help for that device Class of Service Port Settings13-10 13-11 Using VLANs to Maximize the CoS BenefitIs, CoS enables you to When it is received on the switch Definitions Basic Operation13-12 Default Vlan as a tagged Vlan QoS Setting Outbound Port Queue OperationCoS Priority Tagged Vlan TopTools Switch QueuesCriteria for Prioritizing Outbound Packets Priority Mapping Table Steps for Configuring CoS Priority Guidelines for Configuring CoS PrioritiesPriority Criteria and Precedence 13-16 Assigning a Monitoring Port Monitoring Selected Ports on a Switch Setting Device Features HP Procurve Stack Management 11.Configuration Page for HP 8000M as Commander of a Stack Vlan Configuration Stack Management with VLANsBenefits of Stack Management Removing a Vlan Enabling VLANsAdding a Vlan Renaming a Vlan Modifying Port Vlan Configuration Enabling Gvrp SecurityConfirm removal of the Vlan Support/Management URLs Support URL13-23 13-24 Management Server URL Device Passwords Setting Up Security for a Device Setting Up Security for a Device Manager/Operator Password Combinations Password Settings Passwords Read Write Results ProtectedFunction of Community Names Set Snmp Community Names This improves the Discovery process Configuring for Community NamesSelect the Additional Devices tab Run Discovery again Hub Port Security Address Selection Send Alarm Authorized AddressEavesdrop Prevention Setting Security Policy for Selected Ports Disable Port14-9 Hub Intrusion Log Setting the Security Policy for Selected Ports Basic Operation Switch Port Security Port Security Control Parameters Configuring Port Security-Planning 14-13 Learn Mode 14-14 Configuring Authorized IP Managers 14-15 Access LevelsOverview of IP Mask Operation Defining Authorized Management Stations Enter an Authorized Manager IP address Configuring Port Security Port Security Overview Switch Intrusion Log Select Yes to Prevent EavesdroppingClick on the Apply Changes button 10.Security Violation Entries in the Alert Log How the Intrusion Log Operates Keeping the Intrusion Log Current by Resetting FlagsOperating Notes for Port Security Identifying the IP Address of an Intruder Security Violations Proxy Web Servers 14-22 Performing a Ping/Link Test Performing Diagnostics Performing Diagnostics Rebooting a Device Device Reboot Resetting a Hub to Factory Default Settings 15-4 Resetting a Switch 15-5 Producing a Configuration Report 15-6 Software Update Utility HP Procurve Switches HP Procurve Hubs Other HP SwitchesDownloading Software Starting the Software Update Utility Actions button and select Update FirmwareDownloading Software 16-3 Obtaining the Software from the Web Accepting the Licensing Agreement Software updates are downloaded to 16-5 Scheduling the Software Update Downloading Software Alert Log Showing Successful Software Update HP Download Manager Obtaining New Software from HPDevice types Download Control Make sure you leave the CD in the drive Time, and click OK How to Update the Map Files New software version data16-11 16-12 Appendix a contains the following topics Appendix aAgent Firmware Versions Verifying Device Agent Versions IP Networks Preparing Network DevicesDevice Network Addresses IPX Networks Globally Assigned IP Network Addresses Configuring IP Parameters T e Network Bootp Server Appendix a Index-1 Index Index-2 Full Network button … Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Undo Last Load Balancing … 12-13 Update Discovery …