Device |
| Suggested action | |
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Option problems | Verify that: | ||
| 1. | The option is designed for the server. Refer to the "Server Support" flowchart for | |
An IBM option that was just | |||
installed does not work. |
| information about obtaining ServerProven™ compatibility information from the | |
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| World Wide Web. | |
| 2. | You followed the installation instructions that came with the option. | |
| 3. | The option is installed correctly. | |
| 4. | You have not loosened any other installed options or cables. | |
| 5. | You updated the configuration information in the Configuration/Setup Utility | |
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| program. Whenever memory or an option is changed, you must update the | |
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| configuration. | |
| If the problem remains, call for service. | ||
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| ||
An IBM option that used to | Verify that all of the option hardware and cable connections are secure. | ||
work does not work now. | If the option comes with its own test instructions, use those instructions to test the | ||
| |||
| option. | ||
| If the failing option is a SCSI option, verify that: | ||
| 1. | The cables for all external SCSI options are connected correctly. | |
| 2. | The last option in each SCSI chain, or the end of the SCSI cable, is terminated | |
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| correctly. | |
| 3. | Any external SCSI option is turned on. You must turn on an external SCSI option | |
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| before turning on the server. | |
| If the problem remains, call for service. | ||
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Parallel port problems | Verify that: | ||
| 1. | Each port is assigned a unique address. | |
The number of parallel ports | |||
displayed is less than the | 2. | The | |
number of parallel ports | |||
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| ||
installed. | If the problem remains, call for service. | ||
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Power problems | Verify that: | ||
| 1. | The power cables are properly connected to the server. | |
The server does not power on. | |||
| 2. | The electrical outlet functions properly. | |
| 3. | The type of memory installed is correct. | |
| 4. | If you just installed an option, remove it, and restart the server. If the server now | |
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| powers on, you might have installed more options than the power supply | |
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| supports. | |
| If the problem remains, call for service. | ||
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