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Chapter 6. Solving problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with your server.
If you cannot locate and correct the problem using the information in this section, refer to “Getting help, service, and information” on page 115 for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve
•POST beep codes, error messages, and error logs
The
•Diagnostic programs and error messages
The server diagnostic programs are stored in upgradeable
•Diagnostic LEDs
Your server has
•Troubleshooting charts
These charts list problem symptoms and suggested steps to correct the problems. See the “Troubleshooting charts” on page 101 for more information.
•Customized support page
You can create a customized support page that is specific to your hardware, complete with Frequently Asked Questions, Parts Information, Technical Hints and Tips, and Downloadable files. In addition, you can choose to receive electronic mail
After you register and profile your xSeries products, you can diagnose problems using the IBM Online Assistant, and you can participate in the IBM discussion forum. For more detailed information about registering and creating a customized profile for your IBM products, visit the following addresses on the Web:
—http://www.ibm.com/pc/register
—http://www.ibm.com/pc/support
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