IBM 220 manual Additional programs included with ServerGuide, Error symptoms

Additional programs included with ServerGuide

As a convenience, ServerGuide comes with additional software to assist you with the server installation.

A variety of powerful applications are included with ServerGuide. Offerings can vary with the different versions of the ServerGuide software. Check the application CD labels for a list of applications, or start the Setup and Installation CD and view the online Overview.

Error symptoms

This section provides ServerGuide error symptoms and probable solutions.

Setup and Installation		Action
CD
Setup and Installation CD	•	Ensure that the system is a supported server model with a startable (bootable) CD-
will not start.		ROM drive.
	•	If the startup (boot) sequence settings have been altered, be sure that the CD-ROM is
		first in the startup sequence.
	•	If more than one CD-ROM drive is installed, be sure that only one drive is set as the
		primary drive. Start the CD from the primary drive.
ServeRAID program	•	Ensure that there are no duplicate SCSI IDs or IRQ assignments.
cannot view all installed	•	Ensure that the hard disk drive is connected properly.
drives or cannot install
NOS.
The operating system	Free up more space on the hard disk.
installation program
continuously loops.
ServerGuide will not	Ensure that the NOS CD is supported by ServerGuide. See the Setup and Installation CD label
start your NOS CD.	for a list of supported NOS versions.
Cannot install NOS.	Ensure that the NOS is supported on your server. If the NOS is supported, either there is no
	logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not
	present. Run the ServerGuide setup and configuration program and ensure that the setup is
	complete.

System Updates and	Action
Applications CD
Get "time out" or	Ensure that you have access to the Internet through FTP directly.
"Unknown host" errors.

Chapter 4. Using the ServerGuide CDs 25