IBM 220 manual Server Support

Server Support

Server working	Yes
properly?

No

Check all cables for loose connections and verify that all optional devices you installed are on the Server Proven list. You can view the Server Proven list at:

http://www.ibm.com/pc/compat

Problem Yes solved?

No

Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take.

Problem	Yes
solved?
No

Flash the latest levels of BIOS, service processor, diagnostics, and RAID code.

You can download this code at:

http://www.ibm.com/pc/support

74 IBM® xSeries 220 User’s Reference

Register and profile your server

After you register and profile, you will be able to:

•Diagnose problems using the IBM Online Assistant

•Participate in the IBM discussion forum

• Receive e-mail notifications of technical updates related to your profiled products

Register at: http://www.ibm.com/pc/register

Profile at: http://www.ibm.com/pc/support

You can view a list of

IBM Help Center phone numbers at:

http://www.ibm.com/pc/support

Yes

Problem	No	Phone an
solved?		IBM Help Center