POST message |
|
| Description |
|
| ||
1962 | No valid startup devices were found. The system cannot find the startup drive or operating | ||
| system. |
|
|
| Action: | Be sure that the drive you want to start from is in the startup sequence. | |
|
| 1. Select Start Options from the Configuration/Setup Utility program main | |
|
| menu. If you are unable to set the startup sequence, call for service. | |
|
| 2. Check the list of startup devices in the Startup device data fields. Is the drive | |
|
| you want to start from in the startup sequence? | |
|
| Yes | Exit from this screen; then, select Exit Setup to exit the |
|
|
| Configuration/Setup menu. Go to step 3. |
|
| No | Follow the instructions on the screen to add the drive; then, save the |
|
|
| changes and exit the Configuration/Setup menu. Restart the server. |
|
| 3. Is an operating system installed? | |
|
| Yes | Turn off the server. Go to step 4. |
|
| No | Install the operating system in your server; then, follow your |
|
|
| operating system instructions to shut down and restart the server. |
|
| 4. During server startup, watch for messages indicating a hardware problem. | |
| If the same error message appears, call for service. | ||
|
| ||
2400 | An error occurred during the testing of the video controller on the system board. This error can be | ||
| caused by a failing monitor, a failing system board, or a failing video adapter (if one is installed). | ||
| Action: | Verify that the monitor is connected correctly to the video connector. If the monitor | |
|
| is connected correctly, call for service. | |
|
| ||
2462 | A video memory configuration error occurred. | ||
| Action: | Make sure that the monitor cables are correctly and securely connected to the server. | |
| If the problem persists, call for service. | ||
|
| ||
5962 | An IDE | ||
| Action: | Check the signal and power cable connections to the | |
| If the problem persists, call for service. | ||
|
| ||
8603 | An error occurred during the mouse (pointing device) controller test. The addition or removal of | ||
| a mouse, or a failing system board can cause this error. | ||
| Note: | This error also can occur if electrical power was lost for a very brief period and then | |
|
| restored. In this case, turn off the server for at least 5 seconds; then, turn it back on. | |
| Action: | Ensure that the keyboard and mouse (pointing device) are attached to the correct | |
|
| connectors. If they are connected correctly, use the following procedure: | |
|
| 1. Turn off the server. | |
|
| 2. Disconnect the mouse from the server. | |
|
| 3. Turn on the server. | |
| If the POST error message does not reappear, the mouse is probably failing. See the | ||
| documentation that comes with the mouse for additional testing information. If the problem | ||
| remains, replace the mouse or pointing device. | ||
| If the POST error message reappears, run the diagnostic tests to isolate the problem. If the | ||
| diagnostic tests do not find a problem and the POST error message remains, call for service. | ||
|
|
|
|
Table 13. POST error messages
Chapter 6. Solving problems 83