Problem Determination | IBM SY27-0345-06 specs

Chapter 2. Problem Determination

Use	the	maintenance analysis procedures (MAPs) in this chapter when t
2210	is	not operating normally.

Before using the MAPs, read these notes:

Ÿ Review the diagnostic instructions in Chapter 3, “Diagnostics” on pa

ŸWhen a MAP instructs you to replace a field-replaceable unit (FRU

Chapter 4, “Removal and Replacement Procedures” on page 4-1.

ŸChapter 1, “Models, Indicators, and FRUs” contains reference materi

illustrations that

you may

wish to

consult

while

using the

MAPs.

Note:

Box

images

that support the DIALs Server Function require

certai

Load/Dump

Program

versions. Models 12x require PROM Load/Dump

revision

level 1.6 or higher. If you have an earlier version you

must

orde

upgrade. Models

x4x

require

revision

level

2.20 or

higher.

The

code

the

Webhttp://wwwat:

.networking.ibm.com/support/downloads/221ð

 Copyright IBM Corp. 1994, 1998

2-1

Image 23

IBM SY27-0345-06 manual Problem Determination

Contents

Maintenance Guide Page IBM Triangle Seventh Edition November Contents Page Figures IBM Vii Who Should Read This Manual IBM 2210 Nways Multiprotocol Router Library Overview Operations and Network Management Diagnostics and MaintenanceLibrary Description Introduction and Planning Translation NAT Library Ordering Information ConfigurationSafety Summary of Changes System Library Subscription ServiceObtaining Softcopy Information Visit Our Web Site Models of the IBM Models, Indicators, and FRUs Model UTP STP 12. LEDs on Port Side of Models 12T 2210 Inside Views FRUs in the IBM 12x Models Reset Button Cables in the IBM 2210 12x Models FRUs in the IBM 2210 Models 18. View of Cable Connections 24x Models Cables in the IBM 2210 x4x Models Service and Maintenance Problem Determination 001 MAP 0100 Start 004 Is the fan running? Yes No 005 MAP 0110 Communication ProblemDid you find a problem? Yes No 002 003 State result MAP 0120 LEDs Indicate a Fault001 Did Yes 002 LED blinking? Yes Installed007 Port MAP Problem Determination2-7 MAP 0130 No LEDs Are On 012 MAP 0140 One LED is Not Working Isolation Did you find a problem? Yes No 011 Model 12x Not Working Is the service port amber LED on or blinking? Yes No 002Port 14T MAP 0180 Second Service Yes 012 Is the service port seated correctly? Yes No 013Yes 011 Display Yes 008 Is a Grounded correctly? EnterCtrl-cIs the terminal functioning correctly? Yes No 014 Interference? Are there power line disturbances? Yes No 024IBM Grounded cor Rectly Area With Seated StatusRiser? Correctly to Riser Light still Diagnostics?Yes 010 On or Is any amber LED on or blinking? Yes No 003 MAP 0210 Verify Operation Service and Maintenance Starting Diagnosing Hardware ProblemsPower-On Self-Test Extended Post Running the Diagnostics Operational Diagnostics Type reload Diagnosing Software Problems Display Vital Product Data VPD Service AidsDisplay Diagnostic Log Removal and Replacement Procedures Cover Removing the Cover Handling Static-Sensitive Devices Then Remove the center screw that attaches Side Replacing the Cover Reinstalling the Cover Removing the System Board for 12x Models System Board Non-ISDN System Board 12x Models Models 12xBoard 10. Isdn System Board 12. Cables Attached to the System Board 14T Model Removing the System Board for 14T and 24x Models LED 14. Retainer Screws 14T 24X Models Replacing the System Board For 14T 24x Models 16. System Board Retainer Screws 14T and 24x Models 17. Attach Cables to the System Board 14T Models Removing the Dynamic For 12x ModelsSingle In-line Memory Module 20. Replacing the Dram Simm in 12x Models Replacing the Dram Simm for 12x Models 21. Removing Removing the Flash and Dram SIMMs in Model 14T 14T 24x 22. Installing the Flash Simm 14T 24x Models 23. Connections to the Power Supply 12x Models Power Supply Removing the Power Supply for 12x Models 24. Removing the Screws from the Power Supply 12x Models 25. Replacing the Corner Screws 12x Models Replacing the Power Supply for 12x Models 14T 24x Models 26. Connections to the Power Supply 12x Models Removal and Replacement Procedures4-23 28. Connections to Power Supply 14T Models 29. Connections to the Power Supply 14T and 24x Models Replacing the Power Supply for 14T and 24x Models 30. Replacing the Power Supply Cover Removing the Fan Fan 32. Replacing the Fan Replacing the Fan LED Panel Removing the LED Panel for 12x Models 34. Replacing the LED Panel 12x Models Replacing the LED Panel for 12X Models 35. Removing the LED Panel 14T 24x Models Removing the LED Panel for 14T and 24x Models An Optional Replacing the LED Panel for 14T and 24X Models Assembling the Riser Installing the Adapter Power Supply 37. Assembling the Riser Card 38. Installing Adapter Enablement Feature Installing the Adapter Enablement Feature Installing Optional Adapters Removing the Adapter Enablement FeaturePage 40. Removing the Adapter Actual adapter may appear different Removing the Optional Adapter Installing the EIA 232 Service Port Feature in Models 14T Installing a Second Service Port in Models 14T Models 14T Installing the 14.4 Kbps Modem Port Feature in Models 14T 24x Upgrading the 4-Port FeatureAccess Modem Card Removing the 4-Port Dial Access Modem Card Service and Maintenance Methods Access MethodsAttaching Parity Service PortSettings Modem Support Port Modem Settings Attributes Attributes Setup Attributes Supported bit rates in bps are 1200 2400 4800 9600 Console Configuration Methods Guide For Multiprotocol Routing Servicesfor Service Kit Service and Maintenance Part AssemblyAppendix C Assembly 1 Final Assembly 12x Models Description Asm Part Index Assembly Final Assembly 74G0039 Insulator Assembly 2 Final Assembly, 14T Model Final Assembly Cover, Top 13H8412 Cable Assembly 3 Final Assembly 24x Models Panel 1624743 Screw Hex, M3 X 6 Lg 41H7108 Assembly 4 Final Assembly Adapter Enablement Feature Final Assembly 13H8807 Power Assembly 5 Cable Assemblies Appendix C. Parts ListingC-13 Assembly 6 Final Assembly, IBM Models 1Sx and 1Ux Final Assembly Service and Maintenance 24x UsersAppendix D Emission Statement 1SxFederal Mark of Conformity For All Models Telecommunication Notices FCC Part 68 Compliance Information Industry Canada Information Safety Notices Pericolo Gevaar Vorsicht Vaara Perigo Appendix D. NoticesD-11 Service and Maintenance Trademarks UL Notices Service and Maintenance Glossary CRU EMC MAN Post Simm UTP Service and Maintenance Index Numerics Service and Maintenance Tell Us What You Think Tell Us What You Think IBM Page IBM