006
Go to Step 012.
007
Run an external wrap test on the port. For assistance, go to “Operational
Diagnostics” on page 3-2.
Is the port amber LED blinking?
Yes No
008
There is a problem with the software or with the network. Contact your next
level of support for instructions about reviewing the system error log.
009
Were the wrap plugs installed correctly during the Extended POST?
Yes No
010
Repeat the Extended POST using the wrap plugs correctly. Take any action
that is indicated.
011
Replace the system board. Then, go to “MAP 0210: Verify Operation” on
page 2-23.
012
Is an amber port LED blinking?
Yes No
013
Go to Step 023 on page 2-6.
014
If this is the primary service port on the 14T and 24x models, continue at “MAP
0170: Primary Service Port on 14T or 24x Model Is Not Working” on page 2-14.
If this is the secondary service port on the 14T or 24x models, continue at “MAP
0180: Second Service Port Is Not Working” on page 2-15.
If this is an optional adapter, continue at “MAP 0200: Optional Adapter or Dial
Access Adapter Is Not Working” on page 2-21.
(Step 014 continues)
Chapter 2. Problem Determination 2-5