MAP 0100: Start

001

– Gather problem determination information from the customer.

– Find the symptom in Table 2-1 and take the appropriate action.

Table

2-1. Initial Symptoms

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

 

 

 

 

 

 

 

 

 

 

 

Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

All

LEDs

stay on.

 

 

 

 

 

 

 

 

 

Replace

the

system

board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

An

amber

LED

is

on

 

or

blinking.

 

 

 

 

 

Go

to

“MAP

0120: LEDs

Indicate

a

Fault”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on

page 2-4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No LEDs on one or

both sides

of

theGo

toIBM“MAP

0130: No

LEDs

Are

On”

on

 

 

 

2210

are

on.

 

 

 

 

 

 

 

 

 

page

 

2-8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

One

 

LED

is

not

working.

 

 

 

 

 

 

 

Go

to “MAP 0140: One LED is Not

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Working”

on

page 2-10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fan

is

not running.

 

 

 

 

 

 

 

 

 

Go

to

Step

005

on

page 2-11.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There

is

a

communication

problem

betweenIfno

LEDs

are

on, go

to

“MAP

0130: No

 

the

IBM 2210 and a network,

that LEDis, Areone

On”or

on

page 2-8

 

 

 

 

 

 

 

more

ports

are

not

working

though

the

 

any amber LED is

on

or blinking,

go

to

machine

is

powered

on.

 

 

 

 

 

If

 

 

 

 

 

 

“MAP 0120: LEDs Indicate a Fault” on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

page

 

2-4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If

 

the

LEDs

do not

indicate

a

 

fault,

go t

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“MAP 0110: Communication Problem” on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

page

 

2-3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

 

service

port

is

not

 

working.

 

Go

to

“MAP 0160: Service Port on 12x

 

 

The

 

service

port

amber

LED

is

on

Model

Is

Not

Working”

on

page 2-13

for

a

 

or

 

model. Go to “MAP

0170: Primary

 

 

 

blinking.

 

 

 

 

 

 

 

 

 

 

 

12x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service Port on 14T or 24x Model Is Not

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Working”

on

page 2-14

for

a

14T

or 24x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

model.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The IBM 2210 is experiencing

intermittentGoto

“MAPor

0150: Intermittent

Problem

 

 

 

data

throughput

problems.

 

 

 

 

 

Isolation”

on

page 2-11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

 

service

terminal

display

is

unreadable.

 

 

Go

to

“MAP

0190: Service

Terminal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Display Unreadable”

on

page 2-17.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

 

second

service

port

 

is

not

workingGo.to

“MAP

0180: Second

Service

Port

Is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Not

Working”

on

page 2-15.

 

 

 

 

 

 

The second service port amber LED is on or

 

 

 

 

 

 

 

 

 

 

 

 

blinking.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

 

optional

adapter

is

not

working.Go

to

“MAP 0200: Optional Adapter or Dial

 

The

 

green

adapter

 

status

LED

is

 

Access

Adapter

Is

Not

Working”

on

 

 

 

 

 

off.

 

2-21.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

page

 

 

 

 

 

 

 

 

 

 

 

 

The

 

Dial

Access

Adapter

is

not

workingGo.to

“MAP 0200: Optional Adapter or Dial

 

The

 

green

adapter

 

status

LED

is

 

Access

Adapter Is Not Working” on

 

 

 

 

 

off

or

the

 

 

 

 

 

 

 

 

 

 

 

 

amber

adapter

status

LED

 

is

on

 

page

 

2-21.

 

 

 

 

 

 

 

 

 

 

 

 

or blinking.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2-22210 Service and Maintenance

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IBM SY27-0345-06 manual MAP 0100 Start, 001