IBM SY27-0345-06 manual MAP 0100 Start, 001

MAP 0100: Start

001

– Gather problem determination information from the customer.

– Find the symptom in Table 2-1 and take the appropriate action.

Table

2-1. Initial Symptoms

Symptom

Action

All

LEDs

stay on.

Replace

the

system

board.

An

amber

LED

is

on

or

blinking.

Go

to

“MAP

0120: LEDs

Indicate

a

Fault”

on

page 2-4

No LEDs on one or

both sides

of

theGo

toIBM“MAP

0130: No

LEDs

Are

On”

on

2210

are

on.

page

2-8

One

LED

is

not

working.

Go

to “MAP 0140: One LED is Not

Working”

on

page 2-10

Fan

is

not running.

Go

to

Step

005

on

page 2-11.

There

is

a

communication

problem

betweenIfno

LEDs

are

on, go

to

“MAP

0130: No

the

IBM 2210 and a network,

that LEDis, Areone

On”or

on

page 2-8

more

ports

are

not

working

though

the

any amber LED is

on

or blinking,

go

to

machine

is

powered

on.

If

“MAP 0120: LEDs Indicate a Fault” on

page

2-4

If

the

LEDs

do not

indicate

a

fault,

go t

“MAP 0110: Communication Problem” on

page

2-3

The

service

port

is

not

working.

Go

to

“MAP 0160: Service Port on 12x

The

service

port

amber

LED

is

on

Model

Is

Not

Working”

on

page 2-13

for

a

or

model. Go to “MAP

0170: Primary

blinking.

12x

Service Port on 14T or 24x Model Is Not

Working”

on

page 2-14

for

a

14T

or 24x

model.

The IBM 2210 is experiencing

intermittentGoto

“MAPor

0150: Intermittent

Problem

data

throughput

problems.

Isolation”

on

page 2-11

The

service

terminal

display

is

unreadable.

Go

to

“MAP

0190: Service

Terminal

Display Unreadable”

on

page 2-17.

The

second

service

port

is

not

workingGo.to

“MAP

0180: Second

Service

Port

Is

Not

Working”

on

page 2-15.

The second service port amber LED is on or

blinking.

The

optional

adapter

is

not

working.Go

to

“MAP 0200: Optional Adapter or Dial

The

green

adapter

status

LED

is

Access

Adapter

Is

Not

Working”

on

off.

2-21.

page

The

Dial

Access

Adapter

is

not

workingGo.to

“MAP 0200: Optional Adapter or Dial

The

green

adapter

status

LED

is

Access

Adapter Is Not Working” on

off

or

the

amber

adapter

status

LED

is

on

page

2-21.

or blinking.

2-22210 Service and Maintenance