Possible symptoms of a software problem:
A component stops operating and hardware diagnostics do not identify a hard-
ware problem
System stalls
A severe drop occurs in system performance
Data is incorrectly transmitted
A system does not receive data that was correctly transmitted
Service Aids
Service aids are utility programs that provide additional diagnostic assistance. The
service aids for the IBM 2210 are for use under the direction of support personnel.
They allow you to:
Display the diagnostic log
Display the vital product data (VPD)
Display Diagnostic Log
Diagnostic information is stored in a hexadecimal dump format.
Display Vital Product Data (VPD)
For the 12x models, the VPD for this machine is displayed in a hexadecimal format.
For the 14T 1Sx, 1Ux, and 24x models, the VPD for this machine is displayed in
character format.
3-4 2210 Service and Maintenance