CiM-550 IP Enabled Satellite Modem | Rev. 2 |
Web Server Pages | CD/CIM550.IOM |
12.3.4SUPPORT
The CiM Support page allows you to send an email to a pre-specified location. The email will contain the modem’s serial number and configuration information, which is attached automatically. The CiM uses SMTP (simple mail transport protocol) to send email and will require the modem’s administrator to specify the SMTP server, domain name and destination name on the Administration Screen for SMTP to operate correctly. The problem report area of the display allows up to 2,000 characters maximum.