Troubleshooting A-3

How to Reset the Router to Factory Defaults

Lose your password? This section shows how to reset the router so that you can access the console screens once again. Keep in mind that all of your connection profiles and settings will need to be reconfigured.

If you don't have a password, the only way to get back into the Router is the following:

1.Turn the router upside down.

2.Referring to the diagram below, find the paper clip-size Reset Switch slot.

Reset Switch Slot

3.Carefully insert the larger end of a standard size paper clip until you contact the internal Reset Switch. (No need to unwind the paper clip.)

4.Press this switch.

5.This will reset the unit to factory defaults and you will now be able to reprogram the router.

Power Outages

If you suspect that power was restored after a power outage and the Router is connected to a remote site, you may need to switch the Router off and then back on again. After temporary power outages, a connection that still seems to be up may actually be disconnected. Rebooting the router should reestablish the connection.

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Netopia 4000-Series manual How to Reset the Router to Factory Defaults, Power Outages