Netopia 4000-Series manual Statistics & Logs, Event Histories

9-4 Firmware User Guide

Statistics & Logs

Main

Menu

Statistics & Logs

When you are troubleshooting your Router, the Statistics & Logs screens provide insight into the recent event activities of the router.

From the Main Menu go to Statistics & Logs and select one of the options described in the sections below.

Event Histories

Main

Menu

Statistics & Logs

•WAN Event History

•Device Event History

The Netopia Firmware Version 5.4 records certain relevant occurrences in event histories. Event histories are useful for diagnosing problems because they list what happened before, during, and after a problem occurs. You can view two different event histories: one for the router’s system and one for the WAN. Some Netopia Routers have a built-in battery backup which prevents loss of event history from a shutdown or reset.

The router’s event histories are structured to display the most recent events first, and to make it easy to distinguish error messages from informational messages. Error messages are prefixed with an asterisk. Both the WAN Event History and Device Event History retain records of the 128 most recent events.

In the Statistics & Logs screen, select WAN Event History or Device Event History.