Panasonic KX-FG6550 operating instructions Fax sending, Fax receiving

	10. Help
10.3.4 Fax – sending
Problem	Cause & Solution
I cannot send documents.	L The other party’s fax machine is busy or has run out of recording
	paper. Try again.
	L The other party’s machine is not a fax machine. Check with the
	other party.
	L The other party’s fax machine failed to answer the fax
	automatically. Send the fax manually (page 54).
	L The other line is sending/receiving faxes, or the other line’s
	answering machine is in use.
	L The memory is full of received documents and the quick scan
	(feature #34 on page 81) is ON. Turn this feature OFF, and send
	the fax again.
I cannot send a fax	L Use the overseas transmission mode (feature #23 on page 80).
overseas.	L Add two pauses at the end of the telephone number or dial
	manually.
The other party complains	L If your line has special telephone services such as call waiting, the
that letters on their	service may have been activated during fax transmission. Connect
received document are	the unit to a line that does not have these services.
distorted or not clear.	L An extension telephone on the same line is off the hook. Hang up
	the extension telephone and try again.
	L Try copying the document with this unit. If the copied image is clear,
	there may be something wrong with the other party’s machine.
The other party complains	L The scanner glass or rollers are dirty with correction fluid, etc.
that black lines, white	Clean them (page 110). Please do not insert a document before
lines or smudges appear	correction fluid has dried completely.
on their received
document.
10.3.5 Fax – receiving
Problem	Cause & Solution
I cannot receive	L You may have subscribed to a voice mail service due to service
documents.	packs offered by your telephone company. Fax and voice message
	reception may not be possible when voice mail is activated so we
	recommend you to:
	– contact your telephone company and request to deactivate
	voice mail service, or
	– subscribe to a Distinctive Ring service (page 63).
	L The ink film is empty. Replace the ink film with a new one (page
	16).
I cannot receive	L The receiving mode is set to TEL mode or TAM ONLY mode.
documents automatically.	Change the receiving mode to TAM/FAX mode (page 59) or FAX
	ONLY mode (page 60).
	L The time taken to answer the call is too long. Decrease the number
	of rings:
	– TAM ring count: feature #06* and feature #06# on page 79, or
	feature 0611 and 0612 on page 89.
	– fax ring count: feature #07 on page 79.
	L The greeting message is too long. Record a shorter message
	(page 67).

For assistance, please visit http://www.panasonic.com/consumersupport 103