10. Help

10.3.6 Copying

 

 

 

 

 

 

 

 

 

Problem

Cause & Solution

 

The unit will not make a

L The ink film is empty. Replace the ink film with a new one (page

copy.

16).

 

 

 

 

L You cannot make a copy during programming.

 

 

L You cannot make a copy during a telephone conversation.

 

 

 

 

A black line, white line or

L The scanner glass or rollers are dirty with correction fluid, etc.

smudge appears on the

Clean them (page 110). Please do not insert a document before

copied document.

correction fluid has dried completely.

 

 

 

 

 

The copied image is

L Adjust the width of the document guides to fit the actual size of the

distorted.

document.

 

 

 

 

 

 

The printing quality is

Please do not reuse the ink film!

 

poor.

Please use genuine Panasonic replacement film. Refer to page 10 for

 

further details.

 

 

 

Original

Copy

 

 

 

 

 

 

A B C

 

 

 

 

 

 

 

LThe thermal head is dirty. Clean it (page 111).

LSome paper has instructions recommending which side to print on. Try turning the recording paper over.

LYou may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as “Hammermill Jet Print” for clearer printing.

10.3.7Answering machine

Problem

Cause & Solution

The other party complains

L You may have subscribed to a voice mail service due to service

that they cannot leave a

packs offered by your telephone company. Fax and voice message

voice message.

reception may not be possible when voice mail is activated so we

 

recommend you to:

 

– contact your telephone company and request to deactivate

 

voice mail service, or

 

– subscribe to a Distinctive Ring service (page 63).

 

L The recording time is set to GREETING ONLY. Select 1 MIN,

 

2 MINor 3 MIN(feature #10* and feature #10# on page 79,

 

or feature 0621 and feature 0622 on page 89).

 

L The answering machine is not turned ON for the line you wish to

 

record messages from. Select the desired line or both lines by

 

pressing {LINE SELECT} repeatedly, then turn the answering

 

machine ON (page 59, 61).

 

L The answering machine is activated for both lines, and the first

 

caller is leaving a voice message. The second caller cannot leave

 

a message, but caller information will be stored (page 44).

 

L The memory is full. Erase unnecessary messages (page 69, 71).

 

L Make sure there is no other answering machine connected on the

 

same line.

 

L The other line is sending/receiving faxes, or the other line’s

 

answering machine is in use.

 

 

For assistance, please visit http://www.panasonic.com/consumersupport

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Panasonic KX-FG6550 operating instructions Copying, Answering machine