10. Help

Problem

Cause & Solution

I cannot receive

L You must set remote fax activation to ON (feature #41 on page 82)

documents by pressing

beforehand.

{*}{#}{9} on the

L Press {*}{#}{9} firmly.

handset.

L You may have changed the remote fax activation code from

 

{*}{#}{9} (default setting). Verify the remote fax activation code

 

(feature #41 on page 82).

 

L The memory is full of received documents due to a lack of

 

recording paper or a recording paper jam. Install paper or clear the

 

jammed paper.

 

 

The handset display is

L Fully charge the battery (page 23).

blank.

L Remove the battery for 30 seconds and replace it again.

 

 

I cannot make a call with

L If more than one other user is using the handset and/or base unit,

the handset.

you may not be able to make a call. Try again later.

 

L The handset is in the remote operation mode. Exit by pressing

 

{OFF} (page 70).

 

 

I cannot have a

L Make sure that an optional headset is connected properly (page

conversation using the

19).

headset.

L If SP-phoneor SPis displayed on the handset, press {TALK}

 

to switch to the headset.

I cannot program items.

L Programming is not possible while the handset and/or base unit is

 

being used.

 

L Do not pause for over 1 minute while programming.

 

L Move closer to the base unit.

 

L While another user is listening to messages or the telephone

 

answering machine is answering a call, you cannot program. Try

 

again later.

 

 

I cannot register a

L Fully charge the battery (page 23).

handset to the base unit.

L The maximum number of handsets have already been registered

 

to the base unit.

 

L Although you may be using fewer than 4 handsets with your base

 

unit, if you have registered one of the handsets to another base

 

unit, your base unit still contains the registration of that handset

 

until it is erased from your base unit. Erase the handset registration

 

from this unit as follows:

 

1. Press and hold {LOCATOR/INTERCOM} until a beep sounds.

 

2. Enter the handset number that you do not want ({1} to {4}).

 

3. Press {SET}.

 

 

102For assistance, please visit http://www.panasonic.com/consumersupport

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Panasonic KX-FG6550 Problem Cause & Solution Cannot receive, Documents by pressing, Handset display is, Blank