10. Help

Problem

Cause & Solution

I cannot listen to

L Press the remote operation ID (code) correctly and firmly (feature

messages from a remote

#11 on page 79, or feature 063 on page 89).

location.

L The unit is not in TAM/FAX mode or TAM ONLY mode. Change to

 

TAM/FAX mode (page 59) or TAM ONLY mode (page 61).

 

 

I cannot operate the

L Someone is operating the answering machine.

answering machine with

L You are too far from the base unit. Move closer to the base unit.

the handset.

 

 

 

During message

L A call is being received. To answer the call, if you are using the

playback, the unit rings.

base unit, press {SP-PHONE}, {LINE1} or {LINE2} on the base

 

unit. If you are using the handset, press {TALK}, {SP-PHONE},

 

{LINE1} (soft key) or {LINE2} (soft key) on the handset. For

 

playback, start again from the beginning after hanging up.

 

 

The Ringer/Message alert

L This is normal. The message alert is turned ON and new

indicator flashes slowly

messages have been recorded. Turn the message alert OFF

when the handset is not

(feature 0# on page 90) or listen to the new messages (page 68,

ringing and in use.

70).

 

 

Caller ID information does

L The caller information will not be displayed

not display during

– if a message is recorded by using {MEMO} (page 72), or

message playback.

– if a call is transferred to the answering machine and the caller

 

leaves a message (page 69).

 

 

{MESSAGE}indicator still

L The other line has new messages. Select that line by pressing

flashes even if you have

{LINE SELECT}, then play back the new messages (page 68).

listened to all new

L If you selected lines to play back messages, memo messages will

messages.

not be played. Play back messages without selecting lines first

 

(page 68).

 

 

Memo messages are not

L You may have pressed {LINE SELECT} before pressing

played after pressing

{MESSAGE}. Press {MESSAGE} again without pressing {LINE

{MESSAGE}.

SELECT} (page 68).

 

 

10.3.8 If a power failure occurs

LThe unit will not function.

LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

LFax transmission and reception will be interrupted.

LIf delayed transmission (feature #25 on page 80) is programmed and a power failure prevents the document from being sent at the set time, the document will be sent after power is restored.

LIf any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed stating which documents in memory have been erased.

106For assistance, please visit http://www.panasonic.com/consumersupport

Page 108
Image 108
Panasonic KX-FG6550 operating instructions If a power failure occurs, TAM/FAX mode page 59 or TAM only mode, Select