Error messages Display | Panasonic KX-FG6550 specification

10. Help

10.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

10.2.1 Base unit

Display	Cause and Solution
“BUSY”	L The called handset is in use.
	L Other users are using the line(s). Wait until {LINE1} or {LINE2}
	turns OFF.
	L The handset you tried to copy phone book items to is in use.
	L The handset you are calling is too far from the base unit.
	L Privacy mode is turned ON for the call you tried to join (page 52).

“CALL SERVICE”	L There is something wrong with the unit. Contact our service
	personnel.
“CHECK DOCUMENT”	L The document was not fed into the unit properly. Re-insert the
	document. If misfeeding occurs frequently, clean the document
	feeder rollers (page 110) and try again.
	L Attempted to send a document longer than 600 mm (235/8"). Press
	{STOP} to remove the document. Divide the document into two or
	more sheets, and try again.

“CHECK MEMORY”	L The base unit memory (telephone numbers, parameters, etc.) has
	been erased. Re-program.
“CHECK PAPER”	L The recording paper is not installed or the unit has run out of paper.
	Install paper and press {START} to clear the message.
	L The recording paper was not fed into the unit properly (page 109).
	Reinstall paper (page 17) and press {START} to clear the
	message.
	L The recording paper has jammed near the recording paper
	entrance. Clear the jammed paper (page 107) and press {START}
	to clear the message.

“COVER OPEN”	L The covers are open. Close them.
“CHECK FILM”	L The ink film is empty. Replace the ink film with a new one (page
	16).
	L The ink film is not installed. Install it (page 14).
	L The ink film is slack or creased. Tighten it (see step 5 on page 15).

“DENIED”	L When you tried to monitor an extension, the room monitor feature
	of the destination extension was set to OFF (page 53).
“FAX IN MEMORY”	L The unit has a document in memory. See the other displayed
	message instructions to print out the document.
“FAX MEMORY FULL”	L The memory is full of received documents due to a lack of
	recording paper, a lack of ink film or a recording paper jam. Install
	paper (page 17), install ink film (page 14) or clear the jammed
	paper (page 107).
	L When performing memory transmission, the document being
	stored exceeded the memory capacity of the unit. Send the entire
	document manually.

For assistance, please visit http://www.panasonic.com/consumersupport

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Panasonic KX-FG6550 operating instructions Error messages Display, Display Cause and Solution

Contents

Operating Instructions Open How to use the operating instructions Buttons Listed in alphabetical order Location of controlsButtons Navigator F For your future reference Thank you for purchasing a Panasonic fax machineEnergy Star Trademarks Installation Important safety instructionsNever install telephone wiring during a lightning storm Wet locations Never touch uninsulated telephone wires or Important Information For best performance KX-TGA650B Expanding your phone Making a phone call using the phone Using the other line during aViewing and calling back using caller Sending a fax using the phone book 109 107110 111 Battery HHR-P104*2 Belt clip PQKE10377Z5 Charger unit Included accessoriesQuick installation guide Part number*1 Quantity Description of base unit buttons Accessory information Description of handset buttons To hang up page 35 To stop an operation or programming OFFTo initiate programming Description of handset display Example Base unit OverviewHandset Ink film Installing the ink filmOpen the back cover Included film roll is a starter ink film Turn Tight CorrectIncorrect Paper tray Change the recording paper size to A4 feature #16 onReplacing the ink film To use A4 size paper Insert the paper, print-side down Recording paperPull the tension plate forward Push the tension plate back Fan the paper to prevent paper jams Battery replacement Battery installation Belt clip To switch to the speakerphone while using the headsetHeadset optional To attach the belt clip To remove the belt clip Connecting the telephone line cord Connecting the power cordConnecting the AC adaptor Connections If you use the unit as a single-line telephone only If you subscribe to a DSL serviceUsers 45 cm 31/32 Wall mounting the charger Battery strength Battery chargeBattery icons Battery strength Battery life Selecting the way to use your fax machine How to setupYour situation How phone calls and faxes are received With an extension telephone SET Menu Case 2 To use Line 1 for telephones, and Line 2 for faxes SET Menu Auto Answer Turning Auto Answer ON/OFFDisplay ON/OFF Base unit help function Adjusting handset volumeIntercom Handset receiver volume While using Talk or HOLD/INTERCOM Adjusting base unit volumeSpeaker volume While using SP-PHONE, press v or e To turn the ringer OFF temporarily Speaker volume While using the speakerphone, press a or Dialing modeWith the handset With the base unit Date and time Your logo If you have subscribed to a Caller ID serviceStop Menu To select characters with the dial keypad Keypad Characters Keypad Characters To select characters using a or BTo enter your logo Example Bill To delete a character SET Your fax numberStop FLASH/CALL Wait Example +234 Intercom REDIAL/PAUSE Making phone calls LINE2 SP-PHONE REDIAL/PAUSE MIC LINE1 Answering phone calls Auto talk feature HandsetPhone To put a call on hold MIC LINE1 LINE2 SP-PHONE Using the other line during a conversation Clear Storing names and telephone numbers into the phone bookTo correct a name To delete a character/number Making a phone call using the phone book Press Press a or B repeatedly to display the desired item Editing a stored itemLINE1 or LINE2 To search for a name by initial Example Lisa Copying phone book items Erasing a stored itemFrom a handset to another handset Press Menu Press #, then Press 1 to display 1 Item Press SET From the base unit to a handset Call Waiting Caller ID feature Caller ID serviceHow Caller ID is displayed FLASH/CALL Wait again Displayed symbols Viewing and calling back using caller informationTo stop viewing Press OFF after step FAX/START LINE2 Caller ID SP-PHONE Turning on the Caller ID number auto edit feature Handset Caller ID number auto edit featureTurning on the Caller ID number auto edit feature Base unit Edited Storing caller information into the phone book Erasing caller information Making intercom calls IntercomLOCATOR/INTERCOM Answering intercom calls Transferring a callTo transfer a call from the handset To transfer a call from the base unit Conference call with 2 outside calls Conference CallsDuring a transfer Call share To join a conversation Call share featureConference with an Outside call and an intercom call During a conference call Turning on the room monitor feature Handset Room monitor featureTurning on the room monitor feature Base unit Monitoring a room Help LINE1 LINE2 Sending a fax manuallyFAX/START SP-PHONE SET REDIAL/PAUSE Documents you can send Broadcast transmission Sending a fax using the phone bookProgramming items into the broadcast memory Adding a new item into the broadcast memory Erasing a stored item from the broadcast memory To cancel broadcast transmissionSending the same document to pre-programmed parties To send the same document to a one-time group of items Receiving a fax manually Auto answer Activating TEL modeStop Auto Answer FAX/START SP-PHONE Talk SP-PHONE Receiving a fax automatically Auto answer on How to receive faxes with an extension telephoneExample Line 1 is on Example Line 2 is on How phone calls and faxes are received Activating FAX only modeReceiving a voice message and fax document in one call How faxes are received TAM only LINE1 On OFF Receiving phone calls only Auto answer onTAM only LINE2 OFF on How phone calls are received Activating the junk fax prohibitor Storing undesired callersTo display the junk fax prohibitor list To print the junk fax prohibitor list Using two or more phone numbers on a single telephone line Distinctive Ring service from your phone companyActivating the Distinctive Ring feature Fax communication will be attempted in FAX only mode Programming the ring pattern assigned for fax Ring pattern Settings Making a copy More copying featuresCopy Start Stop To collate multiple copies Setting Recording Original Paper size Document SizeExample Making 2 copies of a 4-page original document Line Select MIC Stop GREETING/REC Erase GREETING/CHECK Recording your greeting message Erasing your recorded greeting message Listening to recorded messages using the base unitPre-recorded greeting message To play back messages Transferring a call to the answering machine mailbox Erasing recorded messages Press MENU, then Only new messages will be played SP-PHONE OFF To turn on the Auto Answer mode To turn OFF the Auto Answer modeVoice menu To playback new messages Leaving a message for others or yourself Operating from a remote location Key Remote commandSummary of remote operation Remote operations following voice menu Remote operation using remote commandsLine #27 To record a greeting message for #17 To record a greeting message for#07 To record a greeting message for Line 1 and Line Fax ring count #07 2 2 3 3 default Caller’s Direct command chart for base unitRecording time MIN default Base unit programming Auto default LCD display contrast #39 Normal default Auto default Fax line selection #38Recording sound quality #53 Standard default Mode Line mode Set default #80 YES 2 no default Feature Feature code SelectionAuto Answer Line Only Basic features #22 Setting the journal report to print automatically Advanced featuresOFF default To send a document Activating the Distinctive Ring feature 1 on #26 Setting the Caller ID list to print automatically#34 Setting the quick scan #37 Selecting the line for telephone calls Setting friendly reception #44 Setting the memory reception alertSetting line mode #39 Changing the base unit LCD display contrast Setting flash time #67 Setting the incoming message monitor#74 Setting room monitor 1 on #75 Setting the Caller ID number auto edit feature Press 1 to select YES Press SET Press SET again Press Menu For more details on the features, see page 88 to Direct command chart for handsetRinger volume On 2 2 default Handset Handset Auto default Number of rings Set line mode3min default Change language English default Programmable Features Programming features Line 10531 Line Setting line mode Line 10521 Line Setting the flash timeSetting remote operation code Selecting the line for telephone calls Handset Setting the incoming call tone Base unit # Setting the message alertLine 10*61 Line 20*62 Changing the ringer volume Base unit Changing the recording sound quality High Off See page 29 for details Canceling the handset registrationRegistering the handset Phone book Re-registering the handset Canceling the handset registrationHandset Press Menu Example Extension number Press and hold LOCATOR/INTERCOM until a beep sounds Error messages Reports Display Cause and Solution Error messages Display Recording Error Modem ErrorFilm Empty Film Near Empty Transmit Error Serial ErrorProblem Cause & Solution System is Busy Battery needs to be charged. Recharge the battery Handset’s registration may have been canceled. Re-registerName/number is an example Send all of the items, the item displayed with Incomplete Initial settings When a function does not work, check hereGeneral Cordless handset Feature 0*2 on Call tones feature #73 on page 83, feature 13 on page 88 orPlug in the base unit’s power cord To reset the unit. Connect the power cord, and try again Conversation using Headset Problem Cause & Solution Cannot receiveDocuments by pressing Handset display is Fax receiving Fax sending Receiving mode Problem Cause & Solution Display showsFaxes are not received Blank sheet is ejected Answering machine Copying TAM/FAX mode page 59 or TAM only mode If a power failure occursCaller information will not be displayed Select Recording paper jams When the recording paper has jammed in the unitDisplay will show the following Correct Document jams sending When the recording paper was not fed into the unit properlyStart Do not use paper products, such as paper towels or tissues Document feeder/scanner glass cleaning Thermal head cleaning Help Reference lists and reports Base unit only Technical data about this product Charger unit FCC and Other Information FCC RF Exposure Warning FAX categories Parts Labor Limited WarrantyThermal Transfer Facsimile Laser Facsimile 119 Customer Services Directory Customer Services directory #77 Auto Answer Index 122 123 PFQX2225YA CM0605NK0 PFQX2225ZB CM0605NK1075 Panasonic FAX Advantage Program