Error messages Reports | Panasonic KX-FG6550 instruction

10. Help

10.1Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following messages will be printed on the confirmation and journal reports (page 55).

COMMUNICATION ERROR (Code: 40-42, 46-72, FF)

LA transmission or reception error occurred. Try again or check with the other party.

COMMUNICATION ERROR (Code: 43, 44)

LA line problem occurred. Connect the

telephone line cord to a different jack and try again.

LAn overseas transmission error occurred. Try using the overseas mode (feature #23 on page 80).

DOCUMENT JAMMED

LThe document is jammed. Remove the jammed document (page 109).

ERROR-NOT YOUR UNIT (Code: 54, 59, 70)

LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.

JUNK FAX PROH. REJECT

LThe junk fax prohibitor feature of this unit rejected fax reception.

MEMORY FULL

LThe memory is full of received documents due to a lack of recording paper, a lack of ink film or a recording paper jam. Install paper (page 17), install ink film (page 14) or clear the jammed paper (page 107).

NO DOCUMENT

LThe document was not fed into the unit properly. Re-insert the document and try again.

OTHER FAX NOT RESPONDING

LThe other party’s fax machine is busy or has run out of recording paper. Try again.

LThe other party’s fax machine rang too many

times. Send the fax manually (page 54).

LThe other party’s machine is not a fax machine. Check with the other party.

LThe number you dialed is not in service.

PRESSED THE STOP KEY

L{STOP} was pressed, and fax transmission or reception was canceled.

OK

LFax transmission or reception was successful.

94For assistance, please visit http://www.panasonic.com/consumersupport

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Panasonic KX-FG6550 operating instructions Error messages Reports

Contents

Operating Instructions How to use the operating instructions Open Location of controls Buttons Listed in alphabetical orderButtons Navigator F Thank you for purchasing a Panasonic fax machine For your future referenceEnergy Star Trademarks Important safety instructions InstallationNever install telephone wiring during a lightning storm Wet locations Never touch uninsulated telephone wires or Important Information For best performance Expanding your phone KX-TGA650B Using the other line during a Making a phone call using the phoneViewing and calling back using caller Sending a fax using the phone book 107 109110 111 Included accessories Battery HHR-P104*2 Belt clip PQKE10377Z5 Charger unitQuick installation guide Part number*1 Quantity Accessory information Description of base unit buttons Description of handset buttons OFF To hang up page 35 To stop an operation or programmingTo initiate programming Description of handset display Example Overview Base unitHandset Installing the ink film Ink filmOpen the back cover Included film roll is a starter ink film Correct Turn TightIncorrect Change the recording paper size to A4 feature #16 on Paper trayReplacing the ink film To use A4 size paper Recording paper Insert the paper, print-side downPull the tension plate forward Push the tension plate back Fan the paper to prevent paper jams Battery installation Battery replacement To switch to the speakerphone while using the headset Belt clipHeadset optional To attach the belt clip To remove the belt clip Connecting the power cord Connecting the telephone line cordConnecting the AC adaptor Connections If you subscribe to a DSL service If you use the unit as a single-line telephone onlyUsers Wall mounting the charger 45 cm 31/32 Battery charge Battery strengthBattery icons Battery strength Battery life How to setup Selecting the way to use your fax machineYour situation How phone calls and faxes are received With an extension telephone Case 2 To use Line 1 for telephones, and Line 2 for faxes SET Menu Turning Auto Answer ON/OFF SET Menu Auto AnswerDisplay ON/OFF Adjusting handset volume Base unit help functionIntercom Adjusting base unit volume Handset receiver volume While using Talk or HOLD/INTERCOMSpeaker volume While using SP-PHONE, press v or e To turn the ringer OFF temporarily Dialing mode Speaker volume While using the speakerphone, press a orWith the handset With the base unit Date and time If you have subscribed to a Caller ID service Your logoStop Menu To select characters with the dial keypad Keypad Characters To select characters using a or B Keypad CharactersTo enter your logo Example Bill To delete a character Your fax number SETStop FLASH/CALL Wait Example +234 Making phone calls Intercom REDIAL/PAUSE MIC LINE1 LINE2 SP-PHONE REDIAL/PAUSE Auto talk feature Handset Answering phone callsPhone To put a call on hold Using the other line during a conversation MIC LINE1 LINE2 SP-PHONE Storing names and telephone numbers into the phone book ClearTo correct a name To delete a character/number Making a phone call using the phone book Editing a stored item Press Press a or B repeatedly to display the desired itemLINE1 or LINE2 To search for a name by initial Example Lisa Erasing a stored item Copying phone book itemsFrom a handset to another handset From the base unit to a handset Press Menu Press #, then Press 1 to display 1 Item Press SET Caller ID service Call Waiting Caller ID featureHow Caller ID is displayed FLASH/CALL Wait again Viewing and calling back using caller information Displayed symbolsTo stop viewing Press OFF after step Caller ID SP-PHONE FAX/START LINE2 Caller ID number auto edit feature Turning on the Caller ID number auto edit feature HandsetTurning on the Caller ID number auto edit feature Base unit Edited Erasing caller information Storing caller information into the phone book Intercom Making intercom callsLOCATOR/INTERCOM Transferring a call Answering intercom callsTo transfer a call from the handset To transfer a call from the base unit Conference Calls Conference call with 2 outside callsDuring a transfer To join a conversation Call share feature Call shareConference with an Outside call and an intercom call During a conference call Room monitor feature Turning on the room monitor feature HandsetTurning on the room monitor feature Base unit Monitoring a room Sending a fax manually Help LINE1 LINE2FAX/START SP-PHONE SET REDIAL/PAUSE Documents you can send Sending a fax using the phone book Broadcast transmissionProgramming items into the broadcast memory Adding a new item into the broadcast memory To cancel broadcast transmission Erasing a stored item from the broadcast memorySending the same document to pre-programmed parties To send the same document to a one-time group of items Activating TEL mode Receiving a fax manually Auto answerStop Auto Answer FAX/START SP-PHONE Talk SP-PHONE How to receive faxes with an extension telephone Receiving a fax automatically Auto answer onExample Line 1 is on Example Line 2 is on Activating FAX only mode How phone calls and faxes are receivedReceiving a voice message and fax document in one call How faxes are received Receiving phone calls only Auto answer on TAM only LINE1 On OFFTAM only LINE2 OFF on How phone calls are received Storing undesired callers Activating the junk fax prohibitorTo display the junk fax prohibitor list To print the junk fax prohibitor list Distinctive Ring service from your phone company Using two or more phone numbers on a single telephone lineActivating the Distinctive Ring feature Fax communication will be attempted in FAX only mode Ring pattern Settings Programming the ring pattern assigned for fax More copying features Making a copyCopy Start Stop Setting Recording Original Paper size Document Size To collate multiple copiesExample Making 2 copies of a 4-page original document Recording your greeting message Line Select MIC Stop GREETING/REC Erase GREETING/CHECK Listening to recorded messages using the base unit Erasing your recorded greeting messagePre-recorded greeting message To play back messages Erasing recorded messages Transferring a call to the answering machine mailbox SP-PHONE OFF Press MENU, then Only new messages will be played To turn OFF the Auto Answer mode To turn on the Auto Answer modeVoice menu To playback new messages Leaving a message for others or yourself Key Remote command Operating from a remote locationSummary of remote operation Remote operation using remote commands Remote operations following voice menuLine #17 To record a greeting message for #27 To record a greeting message for#07 To record a greeting message for Line 1 and Line Direct command chart for base unit Fax ring count #07 2 2 3 3 default Caller’sRecording time MIN default Base unit programming Auto default Fax line selection #38 Auto default LCD display contrast #39 Normal defaultRecording sound quality #53 Standard default Mode Line mode Feature Feature code Selection Set default #80 YES 2 no defaultAuto Answer Line Only Basic features Advanced features #22 Setting the journal report to print automaticallyOFF default To send a document #26 Setting the Caller ID list to print automatically Activating the Distinctive Ring feature 1 on#34 Setting the quick scan #37 Selecting the line for telephone calls #44 Setting the memory reception alert Setting friendly receptionSetting line mode #39 Changing the base unit LCD display contrast #67 Setting the incoming message monitor Setting flash time#74 Setting room monitor 1 on #75 Setting the Caller ID number auto edit feature Press 1 to select YES Press SET Press SET again Press Menu Direct command chart for handset For more details on the features, see page 88 toRinger volume On 2 2 default Handset Set line mode Handset Auto default Number of rings3min default Change language English default Programmable Features Programming features Line 10521 Line Setting the flash time Line 10531 Line Setting line modeSetting remote operation code Selecting the line for telephone calls Handset # Setting the message alert Setting the incoming call tone Base unitLine 10*61 Line 20*62 Changing the ringer volume Base unit Changing the recording sound quality Canceling the handset registration High Off See page 29 for detailsRegistering the handset Phone book Canceling the handset registration Re-registering the handsetHandset Press Menu Example Extension number Press and hold LOCATOR/INTERCOM until a beep sounds Error messages Reports Error messages Display Display Cause and Solution Modem Error Recording ErrorFilm Empty Film Near Empty Serial Error Transmit ErrorProblem Cause & Solution System is Busy Handset’s registration may have been canceled. Re-register Battery needs to be charged. Recharge the batteryName/number is an example Send all of the items, the item displayed with Incomplete When a function does not work, check here Initial settingsGeneral Cordless handset Call tones feature #73 on page 83, feature 13 on page 88 or Feature 0*2 onPlug in the base unit’s power cord To reset the unit. Connect the power cord, and try again Problem Cause & Solution Cannot receive Conversation using HeadsetDocuments by pressing Handset display is Fax sending Fax receiving Problem Cause & Solution Display shows Receiving modeFaxes are not received Blank sheet is ejected Copying Answering machine If a power failure occurs TAM/FAX mode page 59 or TAM only modeCaller information will not be displayed Select When the recording paper has jammed in the unit Recording paper jamsDisplay will show the following Correct When the recording paper was not fed into the unit properly Document jams sendingStart Document feeder/scanner glass cleaning Do not use paper products, such as paper towels or tissues Thermal head cleaning Help Reference lists and reports Base unit only Technical data about this product Charger unit FCC and Other Information FCC RF Exposure Warning Limited Warranty FAX categories Parts LaborThermal Transfer Facsimile Laser Facsimile 119 Customer Services directory Customer Services Directory Index #77 Auto Answer 122 123 Panasonic FAX Advantage Program PFQX2225YA CM0605NK0 PFQX2225ZB CM0605NK1075