Panasonic kx-tea308 manual Caller ID Selection-Personal/CommonButton, •Incoming Call Log Memory

1.16 Caller ID Features

The Caller ID Indication—Personal/Common button will alert an extension user to any missed (unanswered) calls.

The Caller ID Indication—Personal/Common button is also used to store the information of an incoming call during a conversation, and to view caller information while on-hook and then call back a caller.

If a Caller ID Indication—Common button is not assigned to any PT, the calls will be logged in the personal area of the PT that is connected to the lowest-numbered jack, and its Caller ID Indication— Personal button light will turn red.

•Caller ID Selection—Personal/Common Button

A flexible CO button can be customised as a Caller ID Selection—Personal/Common button. The Caller ID Selection—Personal/Common button is used to display the number of logged calls while on-hook, to display and cycle through the information of an incoming call during a conversation, while receiving a call, or while viewing caller information, and to inform an extension user that the personal or common area call log is full. The user may also change the displayed information by pressing the "#" key instead of the Caller ID Selection—Personal/Common button while receiving a call, or while viewing caller information.

•It is programmable whether the user can view call logs stored in the common area or not ( Common Area Call Log Check [909]). If this programme is enabled, the Caller ID Indication—Common button and Caller ID Selection—Common button can be assigned.

•Incoming Call Log Memory

The total number of incoming calls that can be logged by the PBX is limited ( 4.1.1 Capacity of System Resources). When a call log is full (personal area: 20 calls, common area: 300 calls), the Caller ID Selection—Personal/Common button light will turn red. When a caller leaves a voice message, it is automatically linked to the Caller ID information in the Incoming Call Log. Up to 125 voice messages per BV resource are stored separately from the Incoming Call Logs mentioned above.

It is possible for an extension user (or the operator/manager) to select whether the oldest call in the personal area (or common area) will be replaced each time a call is received, or whether the new call information will be discarded, by entering the 21st Incoming Call Logged in the Personal Area (or 301st Incoming Call Logged in the Common Area) feature number.

Caller records for all call logs of an extension are numbered sequentially as they are received, regardless of which call log the information is stored in. For example, information on the first call received will be stored as record "001" (e.g., 001, logged in the personal area) and information on the second call received will be stored as record "002" (e.g., 002, logged in the common area), whether it is logged in the personal area, common area, or BV.

If the call log in the personal area becomes full when the 21st call (e.g., 110, logged in the personal area) has been set to overwrite the oldest call (001, logged in the personal area),

–The oldest call will be deleted and subsequent records will be moved one number down, if the 21st call is unanswered or if it is answered but has different information from the 20th call.

–The 21st call will be discarded and the previous call information will stay as it is, if the 21st call is answered and has the same information as the 20th call.

Common area call logs function in the same way.

•If a transferred call (unscreened) is not answered, the information is logged in the personal area of the final destination.

•Regardless of the telephone type being used, the recorded voice message is associated with the caller's information.

•Even if no flexible CO button is assigned as a Caller ID Indication—Personal button or a Caller ID Indication—Common button, a caller can leave a voice message in that personal/common message area and the Caller ID information, including associated voice messages will be logged.

•Incoming Call Log Display Lock

An extension user can lock the Incoming Call Log (including associated voice messages) stored in his or her personal area, preventing other users from viewing its contents ( 1.8.3 Extension Lock). The operator or manager can cancel the lock in the case that the extension user forgets the lock code

Feature Guide

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