1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
1.3.1.2Call Forwarding (FWD)
Description
Extension users can forward their calls to preset destinations. There are 4 Call Forwarding (FWD) modes, described below.
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All Calls | All calls are forwarded to another extension. | ||||
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Busy/No Answer | All calls are forwarded to another extension when the extension user's | ||||
| line is busy, or when the user does not answer within a preprogrammed | ||||
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| Call Forwarding Start Time [202]). | ||
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To Outside (CO) Line | All calls are forwarded to an outside party, provided this feature is | ||||
| enabled for each extension through system programming ( |
| Call | ||
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| Forwarding to CO Line [607]). | ||||
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Follow Me | When an extension user fails to set this feature before leaving his or | ||||
| her desk, this feature can be set from the destination extension. | ||||
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Incoming Intercom Calls/ Outside (CO) Line Calls
Forwarded to:
Extension | 1. Another Extension |
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2. Outside Party
3. VPS
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[Available Destinations] |
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Destination |
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Extension (proprietary telephone [PT]/single line | – | ||||||
telephone [SLT]) |
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Automatic Line Access no. + Phone no. | Only available when FWD to Outside (CO) Line is | ||||||
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| programming ( |
| Call Forwarding to CO Line [607]). | ||||
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Outside (CO) Line Group Access no. + Outside | Only available when FWD to Outside (CO) Line is | ||||||
(CO) Line Group no. + Phone no. | enabled for the extension through system | ||||||
| programming ( Call Forwarding to CO Line [607]). | ||||||
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Voice Processing System (VPS) | – | ||||||
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Only available when the BV feature is enabled for the | |||||||
| extension through system programming ( |
| BV for | ||||
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| Extension [622]). | ||||||
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Conditions
[General]
•This feature does not apply to calls from Hold Recall,
Feature Guide
31