1.15 Optional Device Features

1.15.5 Outgoing Message (OGM) for DISA/UCD

Description

An extension assigned as the operator or manager extension can record outgoing messages (OGMs) for the following features:

Feature

 

 

Usage

Details in

 

 

 

 

 

Direct Inward System

When a call arrives on a DISA line, the caller will hear

• 1.15.6 Direct

Access (DISA)

a DISA OGM.

Inward System

 

 

 

 

Access (DISA)

 

 

 

 

 

3-level Automated Attendant

When the DISA AA service is active, the caller will

• 1.15.6 Direct

(AA)

hear a DISA OGM. The DISA AA service supports up

Inward System

 

to 3 levels of DISA OGMs.

Access (DISA)

 

 

 

 

 

Uniform Call Distribution

When a call arrives at a UCD group and all extensions

• 1.2.2 Uniform

(UCD)

in the group are busy, the caller will hear a UCD OGM

Call Distribution

 

(

 

UCD Waiting Message [527]).

(UCD)

 

 

 

 

 

 

 

Conditions

This feature functions differently from personal/common BV OGMs used by the BV feature ( 1.15.7 Built-in Voice Message (BV)).

To use this feature, "DISA" or "UCD" must be selected as the distribution method for the desired outside (CO) line port ( CO Line Mode—Day/Night/Lunch [414-416]).

The operator or manager can record a maximum of 32 messages (8 messages for DISA/UCD and 24 messages for 3-level AA).

After recording messages, the operator or manager can also play them back for confirmation. In addition, the operator or manager can erase messages for DISA/UCD.

When the operator or manager tries to record or play back a message, he or she will hear an alarm tone if the message channel is in use.

When a call between 2 outside parties is established or when Automatic Configuration for Outside (CO) Line Type is being executed, the operator or manager cannot record or play back a message.

Prerecorded messages will not be cleared by a system restart. To clear them, use system programming ( Clear All OGMs of DISA/UCD [599]).

User Manual References

2.1.7 Changing System Settings Using Programming Mode

Feature Guide 105

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Panasonic kx-tea308 manual Outgoing Message OGM for DISA/UCD, Feature Usage Details Direct Inward System, Access Disa

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