1.2 Receiving Group Features
1.2Receiving Group Features
1.2.1Idle Extension Hunting
Description
If a called extension is busy, Idle Extension Hunting redirects the call to an idle member of the same extension group, if that group has been assigned as an idle extension hunting group through system programming ( Hunting Group Set [100]). Idle extensions are automatically searched for according to a preprogrammed hunting type ( Hunting Type [101]).
This feature is also known as Station Hunting.
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Circular Hunting | An idle extension is searched for in a circular fashion one time according | ||||||||||||||||||||
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| Extn. | Busy |
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Terminated Hunting | An idle extension is searched for in the numerical order of the jacks, until | ||||||||||||||||||||
| reaching the extension that is connected to the | ||||||||||||||||||||
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Conditions
•Idle Extension Hunting applies to:
Intercom calls and outside (CO) line calls directed to a single extension.
•An extension can belong to only one extension group ( Extension Group [600]). One hunting type can be programmed for each extension group.
•If all the searched extensions in an idle extension hunting group are busy, a busy tone will be heard at the extension that made the intercom call (including Direct Inward System Access [DISA] calls).
•A user can leave an idle extension hunting group temporarily by logging out of the group, and rejoin the group by logging back in ( 1.2.4
•FWD/DND Mode
When searching for an idle extension within an idle extension hunting group, any extension that has set FWD, DND, or
Feature Guide
23