2.2 System
2.2.2Group
Description
This PBX supports various types of groups.
1.Outside (CO) Line Group
Outside (CO) lines can be grouped into 3 outside (CO) line groups based on properties such as carrier or outside (CO) line type ( CO Line Group Number [404]).
Each outside (CO) line can belong to only one outside (CO) line group.
2.Extension Group
Extensions can be grouped into 8 extension groups ( Extension Group [600]). Each extension group can have the following attribute set:
a)Call Pickup Group
b)Paging Group
c)Idle Extension Hunting Group
d)Uniform Call Distribution (UCD) Group
e)Direct Inward System Access (DISA) Ring Group
Every extension must belong to one extension group and cannot belong to more than one extension group.
Assignable Extensions: Proprietary telephones (PTs)/single line telephones (SLTs)
[Example]
Extension Group 1 | Extension Group 2 | Extension Group 3 | Extension Group 4 |
Extn. 101 Extn. 102 | Extn. 103 Extn. 104 | Extn. 105 Extn. 106 | Extn. 107 Extn. 108 |
2.1.Call Pickup Group
Using the Call Pickup feature, extensions can answer any calls within the call pickup group to which they belong.
2.2.Paging Group
Using the Paging feature, extensions can make a page to any paging group, or answer a page made to any group.
2.3.Idle Extension Hunting Group
If a called extension is busy, Idle Extension Hunting redirects the incoming call to an idle member of the same extension group ( Hunting Group Set [100]). When calls are received, idle extensions are automatically searched for according to a preprogrammed hunting type ( Hunting Type [101]): Circular Hunting or Terminated Hunting.
2.4.Uniform Call Distribution (UCD) Group
A UCD group is a group of extensions that receives UCD calls directed to the group ( UCD Group [520]). To use this feature, "UCD" must be selected as the distribution method for the desired outside (CO) line port ( CO Line
164 Feature Guide