1.19 Voice Mail Features

Status

Condition

DTMF Status Signal

 

 

 

 

 

FWD to Extension Ringback

The PBX is calling an extension other than the

8

Tone

one dialled, most likely because the called

 

 

extension has set its calls to be forwarded to

 

 

another extension or because it is a member of

 

 

an idle extension hunting group (

 

1.2.1 Idle

 

 

 

 

 

Extension Hunting).

 

 

 

 

 

 

System Programming

The following settings to enable Inband (DTMF) Integration must be programmed through system programming to match the settings of the VPS. This example uses a Panasonic KX-TVP series VPS, which can be connected to up to 2 extension jacks of the PBX.

[Programming Example: Voice Mail Table]

 

DTMF Integration*1

 

Voice Mail Port*2

Numbering Plan*3

 

 

Jack 03

Jack 04

 

 

 

 

 

 

 

 

 

 

 

Enable

 

Enable

Enable

Plan 1 or Plan 2

 

 

 

 

 

 

*1

DTMF Integration [103]

 

 

 

*2

DTMF Integration Port [102]

 

 

 

*3

Extension Number [009]

 

 

 

In this example:

To enable the VM Hunting Chain and AA Hunting Chain, programme as follows:

1)Assign all Voice Mail extensions to one extension group in Extension Group [600].

2)Assign "Enable" to the group in Hunting Group Set [100].

3)Select the hunting type of the group in Hunting Type [101].

VM Service

1.Accessing a Mailbox

The PBX sends DTMF signals to the VPS to indicate which mailbox should be accessed (Follow-on ID).

2.Listening to Recorded Messages

After the VPS records a message, it will light the appropriate lamp or button on the extension for which the message was intended, to indicate that there is a new message ( 1.17.1 Message Waiting). The proprietary telephone (PT) user can play the message back simply by pressing the MESSAGE button used for mailbox access. When the button is pressed, the PBX calls the voice mail extension, then sends DTMF signals to the VPS to indicate the extension's mailbox number.

A single line telephone (SLT) user hears a special dial tone (dial tone 3) when going off-hook if there are any messages in his or her mailbox, and can play the message back by entering the Message Waiting Answer feature number.

Conditions

A VPS can be assigned as the destination for the following features:

148 Feature Guide

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Panasonic kx-tea308 manual Status Condition Dtmf Status Signal, System Programming

kx-tea308 specifications

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