1.19 Voice Mail Features
Status | Condition | DTMF Status Signal | ||
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FWD to Extension Ringback | The PBX is calling an extension other than the | 8 | ||
Tone | one dialled, most likely because the called |
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| extension has set its calls to be forwarded to |
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| another extension or because it is a member of |
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| an idle extension hunting group ( |
| 1.2.1 Idle |
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| Extension Hunting). |
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System Programming
The following settings to enable Inband (DTMF) Integration must be programmed through system programming to match the settings of the VPS. This example uses a Panasonic
[Programming Example: Voice Mail Table]
| DTMF Integration*1 |
| Voice Mail Port*2 | Numbering Plan*3 | |
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| Jack 03 | Jack 04 | ||
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| Enable |
| Enable | Enable | Plan 1 or Plan 2 |
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*1 | DTMF Integration [103] |
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*2 | DTMF Integration Port [102] |
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*3 | Extension Number [009] |
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In this example:
To enable the VM Hunting Chain and AA Hunting Chain, programme as follows:
1)Assign all Voice Mail extensions to one extension group in Extension Group [600].
2)Assign "Enable" to the group in Hunting Group Set [100].
3)Select the hunting type of the group in Hunting Type [101].
VM Service
1.Accessing a Mailbox
The PBX sends DTMF signals to the VPS to indicate which mailbox should be accessed
2.Listening to Recorded Messages
After the VPS records a message, it will light the appropriate lamp or button on the extension for which the message was intended, to indicate that there is a new message ( 1.17.1 Message Waiting). The proprietary telephone (PT) user can play the message back simply by pressing the MESSAGE button used for mailbox access. When the button is pressed, the PBX calls the voice mail extension, then sends DTMF signals to the VPS to indicate the extension's mailbox number.
A single line telephone (SLT) user hears a special dial tone (dial tone 3) when going
Conditions
•A VPS can be assigned as the destination for the following features:
148 Feature Guide