1.15 Optional Device Features
Conditions
•Hardware Requirement: An optional voice message card.
•The BV feature does not use OGMs for DISA/Uniform Call Distribution (UCD) on the preinstalled DISA/ UCD OGM card (
1.15.5 Outgoing Message (OGM) for DISA/UCD).
•When an extension that belongs to BV resource 1 or BV resource 2 is reassigned to the other resource, the voice messages that were recorded prior to reassignment are erased, but the personal/common BV OGMs are not erased.
•Each resource can only be accessed by one extension at a time. When the resource an extension is assigned to is being used by another extension, the extension cannot use that resource, even if the other resource is available.
•The PBX can record a maximum of 125 voice messages per resource. The maximum recording time of each voice message (
BV Recording Time [214]) and the total recording time of the PBX (
BV Total Recording Time [807]) are programmable. The maximum recording time of each personal/ common BV OGM (
Common/Personal BV OGM Recording Time [215]) is also programmable.
•System programming determines the extension users that can use this feature (
BV for Extension [622]).
•If a voice message channel (resource) is in use when an outside caller tries to leave a voice message, he or she will hear a ringback tone. The caller will hear a personal/common BV OGM as soon as a channel becomes available. Up to 3 outside (CO) line calls can be placed in a queue as they arrive.
•If a user performs System Data Clear by selecting "All para" through system programming (
System Data Clear [999]), all voice messages except for personal/common BV OGMs are erased. To erase all voice messages and personal/common BV OGMs at once, initialise the voice message card through system programming (
BV Card Initialisation [808]).
•Even if no flexible CO button is assigned as a Caller ID
•When the remaining recording time for the PBX is less than 5 minutes, the display informs both the extension users within the same resource and the manager that the voice message resource is full, and the users will hear a special dial tone (dial tone 5) when going
•If the FWD feature is enabled for an extension whose FWD destination is the BV feature number (
Call Forwarding Selection [963]) and the extension has been assigned as "Normal" (
CO Line
•Only the operator or the manager can access the common message area (including common BV OGM). The operator has higher priority than the manager as follows:
–When the operator extension is reassigned, the common voice messages (except for the personal BV OGM of the operator) that were recorded prior to reassignment are erased. The new operator can record, play back, and erase the common BV OGM.
–When the operator, who does not share an extension number with the manager, is newly assigned, the common voice messages (except for the personal BV OGM of the manager) that were recorded prior to reassignment are erased. The operator can record, play back, and erase the common BV OGM.
–When the operator, who does not share an extension number with the manager, is deleted, the common voice messages (except for the personal BV OGM of the operator) that were recorded prior to reassignment are erased. In this case, the manager can record, play back, and erase the common BV OGM.
