1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
1.3Call Forwarding (FWD)/Do Not Disturb (DND) Features
1.3.1Call Forwarding (FWD)/Do Not Disturb (DND)
1.3.1.1Call Forwarding (FWD)/Do Not Disturb
Description
When an extension user cannot answer calls (is on a call, out of the office, etc.), it is possible to forward or refuse calls directed to that extension using the following features:
1.Call Forwarding (FWD)
2.Do Not Disturb (DND)
1.FWD
Extension users can forward their incoming calls to preset destinations (
1.3.1.2 Call Forwarding (FWD)).
2.DND
An extension user can send a DND tone to let the caller know that he or she is not available (
1.3.1.3 Do Not Disturb (DND)).
Conditions
•FWD/DND Button
If a proprietary telephone (PT) does not have an FWD/DND button, a flexible CO button can be customised as an FWD/DND button.
[Button Status]
The FWD/DND button shows the current status as follows:
Light Pattern | Status |
|
|
Red on | DND on |
|
|
Slow red flashing | FWD on |
|
|
Off | FWD/DND off |
|
|
•Setting a new FWD mode, such as All Calls or Busy/No Answer, or the DND feature, clears the status of the previous FWD mode or DND feature.
Feature Guide References
1.18.1Fixed Buttons
1.18.2Flexible Buttons
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Feature Guide
