1.19 Voice Mail Features

VM Service

1.Accessing a Mailbox

The PBX sends special messages to the VPS to indicate which mailbox should be accessed (Follow- on ID).

2.FWD to a Mailbox of the VPS

An extension user can set his or her calls to be forwarded to the VPS ( 1.3.1.2 Call Forwarding (FWD)). When a call is received at the extension, the PBX sends the extension's mailbox number to the VPS, and the VPS answers the call with the appropriate OGM (e.g., "Hi, I'm out of the office today...").

Intercom Call (by Extension, Operator, etc.)

Outside (CO) Line Call

 

 

DIL, DISA

 

 

 

PBX

 

 

 

 

 

VPS

Extension

FWD

Port 1

Port 2

 

 

 

VM Hunting

 

 

 

Chain

3.Intercept Routing to a Mailbox of the VPS

Outside (CO) line calls via DISA ( 1.15.6 Direct Inward System Access (DISA)) can be programmed to be automatically redirected to an extension user's mailbox when the extension user does not or cannot answer them ( 1.1.1.2 Intercept Routing). The VPS can answer the call with an OGM (e.g., "I can't take your call now...") and callers can leave messages in the mailbox. In order to use this feature, a voice mail extension number must be assigned as the intercept destination for the original destination extension that received the call ( CO Line Mode—Day/Night/Lunch [414-416], Flexible Ringing— Day/Night/Lunch [408-410], Delayed Ringing—Day/Night/Lunch [411-413]), and "Intercept" must be selected through system programming ( DISA Intercept Mode [507]).

Outside (CO) Line Call

DISA

PBX

 

 

VPS

Extension

Intercept

Port 1

Immediately

 

 

 

5 s delay

Port 2

 

 

4.Transferring to a Mailbox of the VPS

Extension users can transfer calls to a mailbox, after which callers can leave a message for the desired party. While answering a call, the extension user simply presses the VM Transfer button and enters the extension number of the party the caller wishes to leave a message for. The VPS will answer the transferred call and record a message into the appropriate mailbox.

VM Transfer Button

In order to use this feature, the extension user must use a flexible CO/Direct Station Selection (DSS) button customised as a VM Transfer button. A voice mail extension number must be assigned to the

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Panasonic kx-tea308 manual VM Service

kx-tea308 specifications

The Panasonic KX-TEA308 is a versatile and feature-rich telephone system designed for small to medium-sized businesses. Its compact and user-friendly design makes it an ideal choice for organizations looking to enhance their communication capabilities without overwhelming complexity. The KX-TEA308 is known for its robust performance, reliability, and a range of features that cater to modern business needs.

One of the main features of the KX-TEA308 is its capacity to support up to 8 extensions and 3 incoming lines, making it suitable for small offices with a growing customer base. The system offers essential telephony functions such as call forwarding, caller ID support, and intercom communication, which streamline internal communication and improve customer service.

The KX-TEA308 also comes equipped with advanced technology, including digital and analog compatibility. This allows businesses to utilize existing infrastructure while enjoying the benefits of newer digital devices. Key features include enhanced voicemail capabilities, enabling users to manage and retrieve messages efficiently. Extensions can conveniently access their voicemail from any phone within the system, ensuring that no important message is missed.

Moreover, the system supports various add-on features, such as music on hold, which can enhance the professional image of the business. The KX-TEA308 is also designed with scalability in mind; as businesses expand, they can easily add more extensions or lines to accommodate growth.

Another significant advantage of the Panasonic KX-TEA308 is its simplicity in installation and maintenance. The system is designed for easy setup, allowing businesses to quickly get up and running without the need for specialized technical assistance. Its intuitive programming features further simplify the management of the system, enabling users to customize settings as per their requirements.

In conclusion, the Panasonic KX-TEA308 is a reliable and efficient telephone system that combines essential features with advanced technology. Its scalability, ease of use, and robust performance make it an excellent choice for businesses aiming to improve their communication infrastructure. With a focus on user-friendliness and modern functionality, the KX-TEA308 stands out as a valuable asset for any organization looking to optimize its communication strategy.