1.19 Voice Mail Features
1.19 Voice Mail Features
1.19.1 Voice Mail APT Integration
Description
A Panasonic Voice Processing System (VPS) that supports APT Integration can provide many features and conveniences that are unachievable using traditional voice mail systems that rely on Inband (DTMF) Integration.
Many of these features are explained below. For more information, refer to the Installation Manual supplied with the Panasonic VPS.
1.Automatic
The PBX shares information with the VPS during setup that allows the VPS to automatically create the appropriate mailboxes for all extension numbers.
The following settings to enable APT Integration must be programmed through system programming to match the settings of the VPS.
PBX
Extension group 8
3
4
VPS
Port 1
Port 2
This example uses a Panasonic
[Programming Example: Voice Mail Table]
APT Integration | VM 1 APT Port* |
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Enable | Port 03 & 04 |
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* VM 1 APT Port [130]
In this example:
When "Port 03 & 04" is selected for VPS, extension jacks 03 and 04 are placed in extension group 8 automatically ( Extension Group [600]). Also the idle extension hunting type is set as "Circular Hunting" ( Hunting Type [101]), and the Voice Mail (VM) Hunting Chain and Automated Attendant (AA) Hunting Chain are automatically enabled in the extension group ( Hunting Group Set [100]).
Note
When "Disable" is selected, the other settings above are reset to their default values.
2.AA Service
Allows the VPS to answer calls and direct callers to dial a number in order to connect themselves to the desired party (e.g., "Enter the extension number of the desired party.").
It is possible to access VM service from AA service to, for example, record messages.
142 Feature Guide