1.19 Voice Mail Features

1.19 Voice Mail Features

1.19.1 Voice Mail APT Integration

Description

A Panasonic Voice Processing System (VPS) that supports APT Integration can provide many features and conveniences that are unachievable using traditional voice mail systems that rely on Inband (DTMF) Integration.

Many of these features are explained below. For more information, refer to the Installation Manual supplied with the Panasonic VPS.

1.Automatic Configuration—Quick Setup (or DIP switch initialisation without a PC)

The PBX shares information with the VPS during setup that allows the VPS to automatically create the appropriate mailboxes for all extension numbers.

The following settings to enable APT Integration must be programmed through system programming to match the settings of the VPS.

PBX

Extension group 8

3

4

VPS

Port 1

Port 2

This example uses a Panasonic KX-TVP50 series VPS, which can be connected with 2-conductor wire to 2 extension jacks of the PBX.

[Programming Example: Voice Mail Table]

APT Integration

VM 1 APT Port*

 

 

Enable

Port 03 & 04

 

 

* VM 1 APT Port [130]

In this example:

When "Port 03 & 04" is selected for VPS, extension jacks 03 and 04 are placed in extension group 8 automatically ( Extension Group [600]). Also the idle extension hunting type is set as "Circular Hunting" ( Hunting Type [101]), and the Voice Mail (VM) Hunting Chain and Automated Attendant (AA) Hunting Chain are automatically enabled in the extension group ( Hunting Group Set [100]).

Note

When "Disable" is selected, the other settings above are reset to their default values.

2.AA Service

Allows the VPS to answer calls and direct callers to dial a number in order to connect themselves to the desired party (e.g., "Enter the extension number of the desired party.").

It is possible to access VM service from AA service to, for example, record messages.

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Panasonic kx-tea308 manual Voice Mail Features, Voice Mail APT Integration, AA Service

kx-tea308 specifications

The Panasonic KX-TEA308 is a versatile and feature-rich telephone system designed for small to medium-sized businesses. Its compact and user-friendly design makes it an ideal choice for organizations looking to enhance their communication capabilities without overwhelming complexity. The KX-TEA308 is known for its robust performance, reliability, and a range of features that cater to modern business needs.

One of the main features of the KX-TEA308 is its capacity to support up to 8 extensions and 3 incoming lines, making it suitable for small offices with a growing customer base. The system offers essential telephony functions such as call forwarding, caller ID support, and intercom communication, which streamline internal communication and improve customer service.

The KX-TEA308 also comes equipped with advanced technology, including digital and analog compatibility. This allows businesses to utilize existing infrastructure while enjoying the benefits of newer digital devices. Key features include enhanced voicemail capabilities, enabling users to manage and retrieve messages efficiently. Extensions can conveniently access their voicemail from any phone within the system, ensuring that no important message is missed.

Moreover, the system supports various add-on features, such as music on hold, which can enhance the professional image of the business. The KX-TEA308 is also designed with scalability in mind; as businesses expand, they can easily add more extensions or lines to accommodate growth.

Another significant advantage of the Panasonic KX-TEA308 is its simplicity in installation and maintenance. The system is designed for easy setup, allowing businesses to quickly get up and running without the need for specialized technical assistance. Its intuitive programming features further simplify the management of the system, enabling users to customize settings as per their requirements.

In conclusion, the Panasonic KX-TEA308 is a reliable and efficient telephone system that combines essential features with advanced technology. Its scalability, ease of use, and robust performance make it an excellent choice for businesses aiming to improve their communication infrastructure. With a focus on user-friendliness and modern functionality, the KX-TEA308 stands out as a valuable asset for any organization looking to optimize its communication strategy.