1.3Call Forwarding (FWD)/Do Not Disturb (DND) Features

The types of calls that are forwarded by this feature are:

 

Call Type

 

 

Outside (CO) line calls

Normal except FWD to Outside (CO) Line, Direct In Line (DIL), Direct

 

Inward System Access (DISA)

 

 

Intercom calls

Extension, Transfer

 

 

Uniform Call Distribution (UCD)

When searching for an available extension within a UCD group, any extension that has set FWD will be skipped. However, if the last extension that can receive a call has set FWD, the call will be forwarded to that extension's call forwarding destination. The last member of a UCD group cannot log out.

When a call is forwarded, the corresponding message waiting indication is not forwarded. The MESSAGE button light or Message/Ringer Lamp turns on only at the originally called extension ( 1.17.1 Message Waiting).

It is programmable whether the calls received on outside (CO) lines programmed as "Normal" ( CO Line Mode—Day/Night/Lunch [414-416]) are forwarded for each extension or not ( Call Forwarding Selection [963]). If FWD is enabled for an extension whose FWD destination is a VPS or Telephone Answering Machine (TAM) and the extension has been assigned to ring with other extensions, the VPS or TAM may answer the call before other extensions can answer it. To prevent this, disable FWD.

A call can only be automatically forwarded one time. In the example below, extension A's calls are being forwarded to extension B. If extension B tries to set FWD to extension C, the extension B user hears a reorder tone and the setting is denied. If extension B has already set FWD to extension C, and extension A tries to set FWD to extension B, the setting is also denied.

AA

B CB C

The destination of an extension's forwarded calls can call or transfer calls to the original extension.

Incoming

call

FWD—All Calls

 

Call or

Original

transfer a call

FWD destination

[Busy/No Answer]

No Answer Time

The length of time before calls are forwarded is programmable ( Call Forwarding Start Time [202]).

[To Outside (CO) Line]

FWD to Outside (CO) Line

System programming determines the extensions that can forward all intercom calls and certain outside (CO) line calls to an outside party ( Call Forwarding to CO Line [607]). These outside (CO) line calls must arrive on outside (CO) lines whose programming ( CO Line Mode—Day/Night/Lunch [414-416]) is one of the following:

a)DIL

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Feature Guide

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Panasonic kx-tea308 manual Busy/No Answer, To Outside CO Line

kx-tea308 specifications

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