1.12 Holding Features
1.12.5 Consultation Hold
Description
When an extension user is on a call and performs Call Transfer (
1.11.1 Call Transfer), Call Splitting (
1.12.3Call Splitting), or tries to establish a conference call (
1.13.1.2 Conference), the call is automatically placed on consultation hold. When the operation is completed or cancelled, the consultation hold is released.
Feature Guide
95
