1.1 Incoming Call Features
1.1.1.2Intercept Routing
Description
Redirects incoming outside (CO) line calls via the Direct Inward System Access (DISA) or Uniform Call Distribution (UCD) feature to a preprogrammed destination when the original destination does not, or cannot, answer the call. There are 2 types of Intercept Routing, described below.
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No Dial | While or after hearing a DISA outgoing message (OGM) or after hearing a dial tone | ||||
| (short beep), if the caller does not dial anything or enters an unrecognised input, the | ||||
| call is redirected to preprogrammed intercept destinations in the following priority: | ||||
| DISA IRNA to |
| Flexible | ||
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Intercept | If a called party does not answer a call within a preprogrammed time period ( |
| DISA | ||
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| Ring Time before Intercept [508], UCD Ring Time before Intercept [525]), the call is | ||||
Answer (IRNA) | redirected to preprogrammed intercept destinations in the following priority: | ||||
| DISA IRNA to |
| Flexible | ||
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Feature Guide References
1.2.2Uniform Call Distribution (UCD)
1.15.6Direct Inward System Access (DISA)
1.15.7
Feature Guide
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