1.16 Caller ID Features

1.16.2 Incoming Call Log

Description

When a call containing Caller ID information is received by an extension, the information is shown on the telephone display, notifying the extension user of the caller's identity.

This information is also automatically logged in the Incoming Call Log of the extension, and can be viewed later or used to call that caller back.

There are 2 types of call log areas available in the PBX. One is the personal area, which stores logs of calls received by each extension when a call arrives at a certain proprietary telephone (PT).

The other is the common area, which stores a log of calls arriving at multiple PTs or via the Direct Inward System Access (DISA) Intercept Routing feature. Caller ID information can be logged by the following methods:

•Logged automatically when no one answers calls.

•Logged automatically if an extension user presets logging of the caller's information when answering calls.

•Logged manually by pressing the Caller ID Indication button during a conversation.

•Logged automatically when a caller leaves a voice message ( 1.15.7 Built-in Voice Message (BV))

[Example]

If the information is stored in record "002",

002:JOHN WHITE

Caller's name

002: 0011223344

--- Caller's number

002: May15 10:23A --- Date and time of call

 

Caller ID Indication buttons

 

Personal

 

Common

New:002 Old:001

--- Status* & number of logged calls

 

Caller ID Selection buttons

 

Personal

 

Common

*"New" is displayed for call records that have not previously been viewed; "Old" is displayed for call records that have previously been viewed.

Both new and old call records are stored in each personal and common area.

Conditions

•Caller ID Indication—Personal/Common Button

A flexible CO button can be customised as a Caller ID Indication—Personal/Common button, and will indicate the status of the Incoming Call Log for the extension, as shown below.

Light pattern

Status of the corresponding call log

 

 

Red on

There are new call records since the last time the call log was viewed.

 

 

Off

There are no new call records in the call log, or the call log has been

 

already viewed.

 

 

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Panasonic kx-tea308 manual Incoming Call Log, Caller ID Indication-Personal/Common Button
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kx-tea308 specifications

The Panasonic KX-TEA308 is a versatile and feature-rich telephone system designed for small to medium-sized businesses. Its compact and user-friendly design makes it an ideal choice for organizations looking to enhance their communication capabilities without overwhelming complexity. The KX-TEA308 is known for its robust performance, reliability, and a range of features that cater to modern business needs.

One of the main features of the KX-TEA308 is its capacity to support up to 8 extensions and 3 incoming lines, making it suitable for small offices with a growing customer base. The system offers essential telephony functions such as call forwarding, caller ID support, and intercom communication, which streamline internal communication and improve customer service.

The KX-TEA308 also comes equipped with advanced technology, including digital and analog compatibility. This allows businesses to utilize existing infrastructure while enjoying the benefits of newer digital devices. Key features include enhanced voicemail capabilities, enabling users to manage and retrieve messages efficiently. Extensions can conveniently access their voicemail from any phone within the system, ensuring that no important message is missed.

Moreover, the system supports various add-on features, such as music on hold, which can enhance the professional image of the business. The KX-TEA308 is also designed with scalability in mind; as businesses expand, they can easily add more extensions or lines to accommodate growth.

Another significant advantage of the Panasonic KX-TEA308 is its simplicity in installation and maintenance. The system is designed for easy setup, allowing businesses to quickly get up and running without the need for specialized technical assistance. Its intuitive programming features further simplify the management of the system, enabling users to customize settings as per their requirements.

In conclusion, the Panasonic KX-TEA308 is a reliable and efficient telephone system that combines essential features with advanced technology. Its scalability, ease of use, and robust performance make it an excellent choice for businesses aiming to improve their communication infrastructure. With a focus on user-friendliness and modern functionality, the KX-TEA308 stands out as a valuable asset for any organization looking to optimize its communication strategy.
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