Holding Features, Call Hold | Panasonic kx-tea308 manual

1.12 Holding Features

1.12.1 Call Hold

Description

An extension user can put a call on hold. The following Call Hold features are available:

Feature	Description

General Call Hold	Any extension user can retrieve a held call.

Exclusive Call Hold	Only the proprietary telephone (PT) user who held the call can retrieve it.

Pressing the HOLD button multiple times alternates between General and Exclusive Call Hold.

Conditions

•Using the Call Hold feature, a PT user can have one intercom call and multiple outside (CO) line calls on hold at the same time. To hold multiple intercom calls, the user should use the Call Park feature ( 1.12.2 Call Park). Using the Call Hold feature, a single line telephone (SLT) user can have either one intercom call or one outside (CO) line call on hold. To hold multiple calls, the user should use the Call Park feature.

•If an outside party is placed on hold and the call is not retrieved within 30 minutes, the call is automatically disconnected.

•Music on Hold

Music, if available, is sent to the outside party on hold ( 1.12.4 Music on Hold). An internal audio source, external audio source, or tone can be selected as the Music on Hold through system programming ( Music on Hold [111]).

•Doorphone calls cannot be put on hold.

•Hold Recall

If a call on hold is not retrieved within a preprogrammed time period ( Hold Recall Time [200]), a ring tone will be heard at the extension that put the call on hold. If the extension is engaged in a call when the timer expires, an alarm tone will be heard. If the hold recall time is set to "Disable", no tone will be heard. Going off-hook after the hold recall time has expired automatically re-establishes the conversation with the call on hold.

•SLT Hold Mode

It is possible to choose how to hold and transfer a call with an SLT, if the length of time that the Recall/ hookswitch is pressed is shorter than a specified duration ( Hookswitch Flash Timing Range [207]). The following methods ( SLT Hold Mode [104]) are available:

Mode	Hold	Transfer to Extension

	Pressing the Recall/hookswitch	Pressing the Recall/hookswitch
Hold-1	+	+
	Going on-hook	Extension No.

Feature Guide

kx-tea308 specifications

The Panasonic KX-TEA308 is a versatile and feature-rich telephone system designed for small to medium-sized businesses. Its compact and user-friendly design makes it an ideal choice for organizations looking to enhance their communication capabilities without overwhelming complexity. The KX-TEA308 is known for its robust performance, reliability, and a range of features that cater to modern business needs.

One of the main features of the KX-TEA308 is its capacity to support up to 8 extensions and 3 incoming lines, making it suitable for small offices with a growing customer base. The system offers essential telephony functions such as call forwarding, caller ID support, and intercom communication, which streamline internal communication and improve customer service.

The KX-TEA308 also comes equipped with advanced technology, including digital and analog compatibility. This allows businesses to utilize existing infrastructure while enjoying the benefits of newer digital devices. Key features include enhanced voicemail capabilities, enabling users to manage and retrieve messages efficiently. Extensions can conveniently access their voicemail from any phone within the system, ensuring that no important message is missed.

Moreover, the system supports various add-on features, such as music on hold, which can enhance the professional image of the business. The KX-TEA308 is also designed with scalability in mind; as businesses expand, they can easily add more extensions or lines to accommodate growth.

Another significant advantage of the Panasonic KX-TEA308 is its simplicity in installation and maintenance. The system is designed for easy setup, allowing businesses to quickly get up and running without the need for specialized technical assistance. Its intuitive programming features further simplify the management of the system, enabling users to customize settings as per their requirements.

In conclusion, the Panasonic KX-TEA308 is a reliable and efficient telephone system that combines essential features with advanced technology. Its scalability, ease of use, and robust performance make it an excellent choice for businesses aiming to improve their communication infrastructure. With a focus on user-friendliness and modern functionality, the KX-TEA308 stands out as a valuable asset for any organization looking to optimize its communication strategy.

Panasonic kx-tea308 manual Holding Features, Call Hold

Models: kx-tea308