Panasonic kx-tea308 manual Holding Features, Description, Conditions, General Call Hold, Mode

1.12 Holding Features

1.12 Holding Features

1.12.1 Call Hold

Description

An extension user can put a call on hold. The following Call Hold features are available:

Feature	Description
General Call Hold	Any extension user can retrieve a held call.
Exclusive Call Hold	Only the proprietary telephone (PT) user who held the call can retrieve it.

Pressing the HOLD button multiple times alternates between General and Exclusive Call Hold.

Conditions

•Using the Call Hold feature, a PT user can have one intercom call and multiple outside (CO) line calls on hold at the same time. To hold multiple intercom calls, the user should use the Call Park feature ( 1.12.2 Call Park). Using the Call Hold feature, a single line telephone (SLT) user can have either one intercom call or one outside (CO) line call on hold. To hold multiple calls, the user should use the Call Park feature.

•If an outside party is placed on hold and the call is not retrieved within 30 minutes, the call is automatically disconnected.

•Music on Hold

Music, if available, is sent to the outside party on hold ( 1.12.4 Music on Hold). An internal audio source, external audio source, or tone can be selected as the Music on Hold through system programming ( Music on Hold [111]).

•Doorphone calls cannot be put on hold.

•Hold Recall

If a call on hold is not retrieved within a preprogrammed time period ( Hold Recall Time [200]), a ring tone will be heard at the extension that put the call on hold. If the extension is engaged in a call when the timer expires, an alarm tone will be heard. If the hold recall time is set to "Disable", no tone will be heard. Going off-hook after the hold recall time has expired automatically re-establishes the conversation with the call on hold.

•SLT Hold Mode

It is possible to choose how to hold and transfer a call with an SLT, if the length of time that the Recall/ hookswitch is pressed is shorter than a specified duration ( Hookswitch Flash Timing Range [207]). The following methods ( SLT Hold Mode [104]) are available:

Mode	Hold	Transfer to Extension
	Pressing the Recall/hookswitch	Pressing the Recall/hookswitch
Hold-1	+	+
	Going on-hook	Extension No.

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Feature Guide