1.4 Answering Features
1.4.1.3Call Pickup
Description
An extension user can answer a call ringing at another extension by entering the appropriate feature numbers.
The following types of Call Pickup are available:
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Directed Call Pickup | A call to a specific extension is answered. |
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Group Call Pickup | A call to an extension in the same extension group ( |
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| [600]) is answered. |
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Call Retrieving from a | A call received by a preprogrammed TAM extension ( |
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Telephone Answering | [611]) is answered. |
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Machine (TAM) |
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Call Pickup Deny
An extension user can prevent other extensions from picking up calls ringing at his or her own extension. If this feature is enabled, other users will hear a reorder tone when trying to pick up calls.
Conditions
[Directed/Group Call Pickup]
•Call Pickup applies to:
Intercom calls, outside (CO) line calls, and doorphone calls.
•An extension user will hear a confirmation tone when he or she picks up the call with the Directed Call Pickup or Group Call Pickup feature. It is possible to eliminate the tone through system programming (
Call Pickup Tone [117]).
•Calls from Hold Recall and
[Group Call Pickup]
•By setting system programming (
Pickup Group [127]) in advance, an extension user can pick up a call to another extension in the same extension group simply by going
User Manual References
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)
Feature Guide
37
