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Polycom ViewStation manual Polycom, Inc 187

Models: ViewStation

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Chapter 6

Troubleshooting

Symptom

Cause

Solution

Cannot view

Security level set to “High” on Web

Lower the security level on the Web

presentation or

browser.

browser to “Medium” or “None.”

snapshots from the

 

 

web.

Wrong version of web browser.

For viewing snapshots or slides from

 

 

 

the Web, the ViewStation supports

 

 

Internet Explorer 3.02 or higher. The

 

 

ViewStation supports Netscape 4.0

 

 

or higher.

 

 

 

 

Incorrect viewing password.

To check the slide and snapshot

 

 

viewing password and other

 

 

information about your presentation,

 

 

press the INFO button on the remote

 

 

control during a presentation. The

 

 

viewing password may be changed

 

 

on the Security screen.

 

 

 

PowerPoint

Wrong version of Microsoft

Use Microsoft PowerPoint 97 or

presentation does not

PowerPoint.

2000.

export.

 

 

 

Insufficient disk space.

Slides are converted to JPEG files

 

 

and are stored in the Windows/Temp

 

 

directory on your PC. Create more

 

 

disk space on your PC.

 

 

 

 

There are too many presentations

Delete some presentations from the

 

on the ViewStation. Only eight

ViewStation and restart the system.

 

presentations are allowed.

 

 

 

 

 

Presentation is too large.

Separate large presentations into

 

 

two smaller presentations.

 

 

 

© Polycom, Inc.

187

ViewStation User Guide

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Page 203
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Polycom ViewStation manual Polycom, Inc 187
Page 202 Page 204

ViewStation specifications

The Polycom ViewStation is a robust video conferencing solution tailored for business environments, delivering high-quality audio and visual communications. Recognized for its pioneering role in bridging distances, the ViewStation series has established itself as a reliable choice for companies seeking effective collaboration tools.

One of the standout features of the Polycom ViewStation is its exceptional video quality. The system supports up to 30 frames per second in CIF resolution (Common Intermediate Format), providing clear and fluid motion, which is crucial during presentations and discussions. Additionally, the ViewStation utilizes advanced H.264 video compression technology, which optimizes bandwidth usage while maintaining outstanding video clarity. This ensures that even in bandwidth-constrained environments, users can experience seamless video conferencing without compromising quality.

Audio capabilities are another hallmark of the Polycom ViewStation. It includes Polycom’s patented Acoustic Clarity Technology, which eliminates background noise and echo, allowing for natural conversations. The system features high-fidelity microphones and speakers, ensuring that all participants, whether in the room or dialed in remotely, can hear and be heard clearly. This audio quality enhances engagement and interactivity, leading to more productive meetings.

The Polycom ViewStation is designed for versatility and ease of use. It can be integrated with various network setups, including ISDN and IP networks, making it adaptable to diverse organizational infrastructures. The user-friendly interface allows for quick dialing and connection to meetings, minimizing the learning curve for participants and streamlining the overall user experience.

Moreover, the system supports interoperability with various video conferencing standards, enabling seamless communication with other platforms and devices. This cross-compatibility is crucial for businesses with partners or clients using different systems, ensuring that no one is left out of important discussions.

In terms of aesthetics and design, the Polycom ViewStation boasts a sleek and modern look, making it suitable for professional settings. The compact footprint allows it to fit comfortably in boardrooms and offices without occupying excessive space.

Overall, the Polycom ViewStation combines high-quality video and audio performance with user-friendly design and versatile connectivity options. These characteristics make it an enduring choice for organizations seeking to enhance their communication strategies and foster collaboration across distances. As remote work and global collaboration become increasingly prevalent, the Polycom ViewStation remains a significant asset for any business looking to invest in reliable video conferencing technology.